We wanted a clean place...

Liked: The staff was exceptional from the moment we arrived, we meet Kimberly who was very welcoming and assured me that I would be pleased with our accommodations. I was concerned because the building from the outside did not look too pleasing. It looked very old and worn but the room was nothing like the outside. Just as Kimberly stated the room was clean, modern and welcoming for our family of 4. She also arranged for us to stay in our rm an additional day with a great rate. She was very informative and helpful. We also meet Jeanine who completed the next day registration. She made us laugh and made the process very easy. When leaving we meet Hei who was also very friendly and personable. They make you feel welcomed which was important since we were there due to our family being on life support at the hospital. Thank you all for your kindness.
Disliked: The outside looked very old and unkept. We thought we were going to have to find another hotel but we are glad we went in to look inside and found priceless gems, the people and the facility was very clean.