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Courtyard by Marriott Cleveland Willoughby eee - (888) 406-7656
Courtyard by Marriott Cleveland Willoughby, 35103 Maplegrove Road, Willoughby, OH -(888) 406-7656
Area: Willoughby - Wickliffe
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BOOK ONLINE OR CALL - (888) 406-7656
3.95
HOTEL RATING: 
GOOD
3.95 out of 5 (334 Ratings)
3.4 miles from Willoughby centre
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
Located 16 mi from Cleveland this hotel features 32-inch flat-screen TVs and free WiFi in all rooms. It offers a 24-hour snack shop and a well-equipped fitness center. Courtyard Cleveland Willoughby offers a café open daily for breakfast. Guests can choose their favorite items from the extensive buffet or order eggs according to their taste. Starbucks coffee service and on-site laundry are available for guests at the Cleveland Willoughby. The hotel features an indoor pool with a jacuzzi. For who prefers swimming in a natural environment Lake Erie is just 6.8 mi away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Shared kitchen
` Wheelchair accessible
` On-site parking
` indoor pool
` Poolside bar
` vending machine
` telephone
` kitchenware
` blackout curtains
` Accessible parking
` Concierge services
` Fireplace
` Free Wi-Fi
` Hair/Beauty Salon
` Kitchen
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Shops on site
` Sofa
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Electronic room key
` Room windows that open
` Main entrance
` Audible alarm
` Accessibility meeting spaces available
` Accessible entrance to swimming pool
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to the registration desk available
` Accessible vanities available
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Closed-caption TV
` Daily disinfection
` Deadbolt on doors available
` Facilities for disabled guests available
` Fitness center
` Flashing door knocker available
` Hearing accessible room and/or kit available
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Lever handles on door available
` Lowered deadbolt on doors available
` Lowered electrical outlets available
` Lowered night guard on doors available
` Lowered view port in doors available
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` On-site accessible restaurants/lounges
` Safety chain and/or latch on doors available
` Secondary lock on windows available
` Self-closing doors available
` Separate shower/bathtub
` Accessible route to fitness center
` Spa services
` Toiletries provided
` TTY/TDD compatibility available
` TV & Movies/Shows
` View port in door available
` Visual alarms
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Accessible toilet
` Desk/workspace available
` Cleaning products available
` Accessible bathtub available
` Accessible shower available
` Valet parking (charges may apply)

Courtyard by Marriott Cleveland Willoughby Guest Reviews

Overall Average Score: 
Good (3.95 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Laura Fri, 15 November 2024

I would definitely recommend this...

Liked: Everything was clean and updated. The room we booked was t available so the kind gentleman gave us a suite. It was amazing!

4

Very Good - 4.0 out of 5

Laura Tue, 5 November 2024

My fav hotel to stay...

Liked: The room was so nice and clean and spacious! Front desk woman was very helpful as well!
Disliked: Not as many amenities as some other properties.

2.5

Fair - 2.5 out of 5

Melinda Tue, 17 September 2024

Great location, but dirty room...

Liked: The location was very convenient to restaurants, local sites, and lovely country.
Disliked: It was not well maintained. Needs to be deep cleaned and broken things (like the door lock to the exterior back entry) fixed. Also the bed was badly in need of replacement. You could feel the springs in it. The floors were dirty and bathroom faucet loose and gross. The decor looks like it’s been recently updated but just not maintained.

3

Pleasant - 3.0 out of 5

John Sat, 31 August 2024

Pleasant

Liked: Location, staff, cleanliness, gym
Disliked: No in-room safe. The only elevator was broken the day I was there. Pool directly in front of lobby w/ full-length glass windows...like being in a fishbowl.

4

Very Good - 4.0 out of 5

Randi Tue, 27 August 2024

It was nice. We would...

Liked: Close proximity to my brothers
Disliked: The room booking said 2 double beds but they were sure small for a double. The beds were more like a full

5

Exceptional - 5.0 out of 5

Deborah Fri, 23 August 2024

Exceptional

2.5

Fair - 2.5 out of 5

Kelly Sun, 18 August 2024

Passable

Liked: Was none
Disliked: The king room was very small and the pullout bed barely slept 1 person and was laying on springs, barely no mattress!!

2

Disappointing - 2.0 out of 5

Reginald Thu, 15 August 2024

Disappointing

Liked: Front desk person told us they were completely booked when we tried to reserve an additional 2 days. I immediately went on the hotel's app and there were plenty of rooms available. We had to book on the app because the young front desk hotel clerk lied to us.
Disliked: Hotel clerk lied to us claiming to be SOLD OUT about booking 2 additional nights

2

Disappointing - 2.0 out of 5

Bobbi Sat, 10 August 2024

The front office staff were...

Liked: The maid staff were nice.
Disliked: There was no breakfast. There was a Starbucks with an overly busy employee. I could not even get hot water for a cup of tea.

5

Exceptional - 5.0 out of 5

Mayo Thu, 25 July 2024

Exceptional

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Courtyard by Marriott Cleveland Willoughby 35103 Maplegrove Road, Willoughby, OH