Good

Liked: Clean location, good place but slow on food limited staff
Disliked: Quicker dinner service

Easy walk to Case Western...

Liked: The location was perfect for my visit to Case Western University. The hotel staff was pleasant and welcoming. I was able to check in early, which I appreciated. I was able to use the fitness center during my stay and it was very clean and new. The bed was comfortable. I used there business center/printer which was appreciated.
Disliked: The room I was assigned to me was clean but I found stains on the carpet, bed and furniture, so I felt the room was dirty seeing that. I asked to switch rooms and they were able to accommodate.I felt dirty in the hotel after seeing the stains in my first room. I wish there was a better restaurant attached to it. Overall they are minor things, I was there less than 24 hours. I was mostly there for sleeping and the bed was comfortable.

Nice, clean, and perfect location...

Liked: B'fast OK, though a bit more limited than it could have been, even for a quick bite. After having recently stayed at a Marriott, my teen son had been looking forward to granola, but this place didn't have.
Disliked: The TV channel my son was looking for for watching basketball game was not available. Not a lot of water pressure in the shower.

Comfortable and convenient to the...

Liked: The location is wonderful, close to the many jewels of Cleveland with pleasant walking paths to museums and restaurants. The shuttle and valet parking are terrific bonuses.
Disliked: All seemed well. No open green space but two blocks from the most beautiful outdoor spaces a city can have.

Exceptional

Liked: nice location, kind staff, easy valet service
Disliked: complimentary bottle of water would be nice.

excellent

Liked: the room comfort ability
Disliked: no microwave in rooms

Superb

Liked: Valet parking was nice.

Pleasant

Liked: Great location
Disliked: The body wash was finished, hair on the conditioner bottle, the phone did not work

Very good