More than one employee went above and beyond to get ice, print directions, say hello etc. during this stay. Room was comfortable (bed was an AHH!), clean, and well appointed. We will definitely stay here again when we are in Cleveland.

Liked: This was a first rate, customer sevice oriented, convenient hotel. We saw a show downtown. This room worked out well!

Great Hotel overall, just be...

Liked: Smelled fresh , very clean and quiet despite all the kids because of pool
Disliked: The breakfast option could’ve been better , bistro was to high for the portions they were saling ..wish it was late adult hours only til midnight for pool and jacuzzi

Good

Liked: Location cleanliness and the staff were amazing.
Disliked: The prices of the food and the amount of food for the price were ridiculous .

Exceptional

Liked: Waitress/bartender

Exceptional

Pleasant

Liked: Pool and hot tub
Disliked: Advertised for "Breakfast Included" and it was not.

Very good

Good.

Liked: Good staff and accommodations
Disliked: Confusion on complimentary breakfast. So we were not prepared and had to seek other arrangements

Good experience

Liked: Staff were very good.
Disliked: Coffee in the Bistro very expensive. Most Marriott’s I have stayed at had free coffee in the morning

Very good