Courtyard by Marriott Chicago St. Charles Guest Reviews
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1.6 miles from Saint Charles centre |
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Judith, Oak Forest, visiting Arcada Theatre Mon, 13 May 2013
Great place to stay especially if you have tickets for the Arcada Theatre. It is close and the rooms were very clean. The staff was so helpful and friendly. We would definitely stay there again. Great service.
Liked: Very helpful and friendly staff - which always makes the trip easier. Great location for theatre.
Disliked: N/A
Steven Sat, 19 October 2024
Disappointing, next time will use...
Liked: Pool was warm.
Disliked: First room had loud fridge and had to be moved. Moved to another room and bathroom door did not close (6 inches) and was above outside exhaust fans. Looks like we were assigned rooms that were seldom used and of poor quality.Why should I use Booking if assigned crappy rooms? Never had a problem before using Booking but not sure to use in the future, might as well just make a reservation through a quality hotel.
William Mon, 7 October 2024
Exceptional
Lilia Tue, 1 October 2024
Disappointing
Stephen Tue, 24 September 2024
Very good
Phelps Sun, 22 September 2024
I will be contacting corporate
Liked: Nothing.
Disliked: Air conditioner in room stopped working. Front desk attendant did not care about our needs. Maybe she was overwhelmed bc i overheard other customers with the same issue all she said was we can comp breakfast. No! Did not eat breakfast it was uncomfortable & hot in the room. #333
Lisa Thu, 19 September 2024
Most staff was sweet, rooms...
Liked: It was nice. The front desk staff were very nice. Breakfast staff were very nice.
Disliked: Having drinks in the lobby at a table in the back and the bartender, whom we never saw at the bar, came over and told us to pour out our drinks and buy them from her! Ummm…no! Didn’t ask just said that is what we needed to do. Also, when I checked in I was told I had bought the breakfast package with my rooms(2), Booking.com reservation confirmed that. Then I get a bill for $112 for 4 breakfasts!!!!
Isunza Fri, 6 September 2024
Emily at the front desk...
Liked: Nice location
Knous Sun, 21 July 2024
Exceptional
Jaime Mon, 1 July 2024
Superb
Linda Thu, 6 June 2024
just OK
Liked: Location was convenient for our needs. Did not have breakfast
Disliked: Evening check in person was not pleasant. It seemed like we were disturbing her and made her work.