Courtyard by Marriott Charlotte City Center Guest Reviews
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0.1 miles from Charlotte centre |
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Mary, Charleston, visiting Knight Theater Mon, 13 July 2015
Disliked: Very dirty and overpriced. Air conditioning did not work in halls. Not a good stay.
Katrina Wed, 2 April 2025
Sucks
Liked: I was double booked on my debit card and I can not get the hotel or booking to fix it I’m a timely manner.
Forest Wed, 2 April 2025
Superb
Joseph Tue, 25 March 2025
Very disappointed in the construction...
Liked: Not really available
Disliked: Parking confusing signage. Contruction prevented us from using the pool and fitness center and information about that was not forthcoming. Staff confused about the construction and breakfast was not avaialbe and no coffee in the morning. Hotels.com advertised a reduced rate of $12 rather than the $30 but the staff seemed to know nothing about this and were not responsive to it when I gave them a printed notice of this. I feel I should have been given a reduced rate since one reason we chose this was the indoor pool and the fitness facilty. The staff showed no openness to this
Nicole Mon, 24 March 2025
Great experience
Liked: We arrived late and the gate to the parking garage was down, so we thought that it was closed and we parked off-site. When we let the front desk staff know, she let us know that the parking garage was accessible but still provided us with complimentary parking because we'd parked off site. We didn't expect this and really appreciated receiving free parking for the evening that we'd paid to park elsewhere. Excellent, helpful and friendly staff!
Disliked: N/A
Deccaro Sat, 22 March 2025
Exceptional
Tonya Thu, 20 March 2025
Exceptional
Joshua Thu, 20 March 2025
Too expensive for a hotel...
Liked: Location.
Disliked: Renovations. Loud construction noise during the day. Lobby was mostly closed. Rooms are dated. Bathroom was old.
Jarvis Fri, 7 March 2025
Superb
Roshaun Sat, 1 March 2025
Overall decent. Concerned about safety...
Liked: The location. Perfectly situated where I needed to be.
Disliked: The noise from the street. The drunk people in the lobby area that were. It guests of the hotel
Kirk Mon, 24 February 2025
All the staff treated us...
Liked: It was in the middle of everything.
Disliked: Nothing