Good

Exceptional

Fabulous hotel in perfect location...

Liked: You cannot beat the location. A few steps from the exit of the train station gets you into the hotel. My room was facing the rail, but I had no noise interruption. Lovely parks across the road in the opposite direction for some fitness.Lovely hotel - will definitely return next trip.
Disliked: n/a

Superb

Liked: spacious room and bathroom, location, nice and helpful people at reception.
Disliked: 4 stars hotel without slippers and bathrobe doesn’t look good.

Two night family stay

Liked: Great space and location. Very quiet inside and good black out curtains
Disliked: Pillows were really high so made it harder to sleep/be comfortable

Not at all good

Liked: Big room, big washroom, big bed
Disliked: I tried cancelling one day, but they didn’t accept on phone. So I said to keep my room and I will pay for both days but check in on second day only. Despite sending them emails and telephone calls, the receptionist didn’t know of my updated plan. Then Shen gave me room 115 which had a broken photo frame kept on table, telephone not working. When complained, she gave me another room 114 and complementary water bottle. I requested for packed breakfast since I wanted to check out early next day but that was not given too.

Good

Liked: great location
Disliked: asian lady with long and fancy fingernails at the desk was not helpfull at all.we had hard time getting info from her.there are garbages flying in front of the facility.

Pleasant

Exceptional