Would absolutely stay here again!

Liked: very convenient location, especially when traveling by train. Clean, comfortable room.

Superb

Excellent place to stay

Liked: Very clean. Staff is friendly. Great location.

Superb

Bad

Liked: The hotel has a very convenient location, which is a big plus. However, it is quite noisy, which might be a concern for light sleepers. On the bright side, the arcade machine in the lobby is a nice touch and quite enjoyable.
Disliked: The water system is broken, offering only freezing cold or scalding hot water, making it impossible to shower or wash properly. Even after reporting this issue and being moved to another room, the problem persisted, suggesting it is a widespread issue.The room cleaning service was inadequate—sheets, pillows, blankets, and toiletries were not replaced, even when I left a written note requesting this. They also ignored the 'Do Not Disturb' sign; a staff member knocked on my door early in the morning the day before check-out, which was very intrusive.Additionally, the hotel's first-floor area was consistently used for external events, making it extremely noisy. Facilities like the TV and sofas, which were supposed to be for guests, were blocked off and inaccessible. When I politely asked why the paid public areas couldn't be used, staff rudely told us to leave.Make sure to carefully check your bill—this hotel will sneak in extra charges. For instance, we relied solely on Uber for transportation and never rented a car, yet we were fraudulently charged for valet parking for two days.Overall, the lack of basic hospitality, comfort, and integrity made for a very disappointing stay.

Great location to TD Garden

Liked: They upgraded my room
Disliked: Cafe for breakfast shut down that morning

Clean, convenient to our event...

Disliked: Our view of the roof! Ick…..bottle of water for $7.50 that’s ridiculous.

Exceptional

Exceptional