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Courtyard by Marriott Alexandria eee - (888) 323-5826
Courtyard by Marriott Alexandria, 3830 Alexandria Mall Drive, Alexandria, LA -(888) 323-5826
Area: Alexandria
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BOOK ONLINE OR CALL - (888) 323-5826
4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (356 Ratings)
3.6 miles from Alexandria centre
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
Featuring an outdoor pool with furnished sun terrace the Courtyard by Marriott is located adjacent to Alexandria Mall. A flat-screen satellite TV is included in each room at the hotel. A refrigerator desk and ironing facilities are available in each room. The private bathrooms include a bath or shower and a hairdryer. A fully-equipped fitness center and on-site mini market are offered at this Courtyard Marriott. The hotel offers a shared lounge area and 24-hour front desk to assist with guest needs at all hours. A business center is also provided. This hotel is located just off of Jefferson Highway. Alexandria International Airport is just 22 minutes' drive from the property.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Golf Course
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Heating
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` telephone
` alarm clock
` kitchenware
` Accessible parking
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Convenience Store
` Non-Smoking Rooms Available
` Sofa
` Linens
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Contactless check-in/out
` Electronic room key
` Room windows that open
` Main entrance
` Audible alarm
` Accessibility meeting spaces available
` Accessible entrance to swimming pool
` Accessible registration desk available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to the registration desk available
` Accessible vanities available
` Closed-caption TV
` Daily disinfection
` Deadbolt on doors available
` Facilities for disabled guests available
` Fitness center
` Flashing door knocker available
` Hearing accessible room and/or kit available
` Ironing amenities
` Laundry services
` Lever handles on door available
` Lowered deadbolt on doors available
` Lowered electrical outlets available
` Lowered view port in doors available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` On-site accessible restaurants/lounges
` Room towels provided
` Safety chain and/or latch on doors available
` Secondary lock on windows available
` Self-closing doors available
` Self-operating lift to hotel swimming pools
` Separate shower/bathtub
` Accessible route to fitness center
` Spa services
` Toiletries provided
` TTY/TDD compatibility available
` TV & Movies/Shows
` View port in door available
` Visual alarms
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Accessible toilet
` Desk/workspace available
` Cleaning products available
` Accessible bathtub available
` Accessible shower available

Courtyard by Marriott Alexandria Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

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3.5

Good - 3.5 out of 5

Destiny Thu, 14 November 2024

Good

3

Pleasant - 3.0 out of 5

Christy Wed, 13 November 2024

Ok, place to stay.

Liked: The bed was comfortable.
Disliked: The 1st room they wanted to put me in had someone in it already. Front desk gentleman told me no one was in the room when I informed him that another ladies was already staying in room 103. He was so upset with me that he showed me the screen. I had to point out that we had the same last name but different first names. 2nd room was too hot and smelled of smoke. A/C showed set temperature at 61 but temp of room was 78, so A/C was not working. The front desk person was not happy to see me again. 3rd room finally worked. Poor outside lighting for the parking lot at night. Very dark parking lot. Only 1 elevator for 3 floors. Room 203 needs a deep cleaning.

5

Exceptional - 5.0 out of 5

Jacqueline Tue, 12 November 2024

It was a wonderful experience...

Liked: It was clean, the staff was so friendly and informed us of all the facility amenities and times the restaurant opened and closed..
Disliked: Nothing

4.5

Wonderful - 4.5 out of 5

Sheena Tue, 12 November 2024

Superb

5

Exceptional - 5.0 out of 5

Smith Tue, 12 November 2024

Exceptional

0.5

Poor - 0.5 out of 5

Milton Sat, 9 November 2024

There was no stay, they...

Disliked: We arrived at the Marriot Courtyards at about 4pm. Went to check in at the front desk. The front desk clerk advised us that there was no reservation made. That our credit card was denied. I spoke to the staff and told him that we made the reservations through Booking.com. He advised me that there was no reservation in our name, so we left and started to drive back to New Orleans.

5

Exceptional - 5.0 out of 5

Faucheux Sat, 2 November 2024

Everything was perfect, we room...

Liked: The staff were amazing. There was only 1 lady working in the bar, that was also the chef and the waitress, through all of those responsibilities she was very pleasant, very professional and made all of her customers feel special. The receptionist made us feel so welcomed. The hospitality here made us feel special. Thank you.
Disliked: There was a mildew looking spot on the ceiling in the shower and the shower curtain needed to be replaced. I let the receptionist know, he said he would let the housekeeper manager know and thanked me for letting him know.

4

Very Good - 4.0 out of 5

Owings Thu, 24 October 2024

Very good

4.5

Wonderful - 4.5 out of 5

John Mon, 14 October 2024

Superb

5

Exceptional - 5.0 out of 5

Chelsey Mon, 14 October 2024

Exceptional Customer Service

Liked: The staff was SUPER friendly! I called and asked for an early check in because this was a birthday surprise and I wanted to decorate the room before birthday boy got into town. They were very understanding and got me checked in and in the room about an hour and 15 mins ahead of time which was perfect! Any staff member I passed in the building or outside spoke, asked if everything was okay or if I needed anything, and asked how the surprise went. The staff and customer service alone would make me book here again, but on top of that, the facility itself was so nice! I'll definitely recommend this hotel to everyone!
Disliked: Everything was perfect!

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Courtyard by Marriott Alexandria 3830 Alexandria Mall Drive, Alexandria, LA