TV was not working well - called up but it wasn't fixed; no free breakfast; no water pressure; no bags in trash; only one coffee for two people and no microwave, yet it was advertised.

Liked: Not really.
Disliked: I was not great.

Exceptional

Exceptional

Liked: It was calm and relaxing. It wasn't busy and overwhelming. Bar was nice, and the total atmosphere was good.
Disliked: Shower pressure wasn't strong enough for me.

Just fine...

Liked: I didn't have the breakfast because I had a VERY early flight to catch...

It was excellent. Thank you

Liked: The room was comfortable, quiet, clean and it totally met my expectations.
Disliked: The small pillows. I would have liked full-size pillows for the price.

Exceptional

Liked: It was clean and quite
Disliked: When I booked the room I paid the extra because it said breakfast was included, but when I went to get breakfast they told me no and they wanted me to pay more for breakfast. All information needs to be updated in all areas.

Good

OK stay, good location

Liked: We stayed for two nights. The room was fine. There was plenty of room. There is not a free breakfast, so we chose to eat elsewhere rather than pay to eat in the hotel restaurant. The location is good and there are restaurants close by. It's pretty close to the airport also (reason for choosing it)
Disliked: The room was not cleaned after our first night. We waited all day and then when we asked about it, we were told that the cleaning staff was already gone for the day. There wasn't anything offered as compensation for that - as we were checking out in the AM, there wasn't any point to making sure room was cleaned the next day. After checking out, I realized that I may have left my LL Bean vest in the room. I called during business hours (around 4:30 pm) and was transferred around a few times. Then told by the front desk that I would need to talk to cleaning staff and transferred there. Got a voicemail that said they work 8-5 and do not answer the phone but to leave a message. I left a message and nobody ever called me back, it's now 2 weeks later. The front desk staff seemed inexperienced and not sure how to accomodate customers.

Superb

Exceptional