Value for money

Liked: Easy check inGreat location Clean

Clean and comfortable room, perfect...

Liked: The location was perfect as it was within walking distance of Kendal town centre. The room was clean and the bathroom looked very modern. Staff were friendly and helpful.
Disliked: Due to the building being old it could be quite noisy- when people were running taps and using the toilet it could be heard during the night. Didn’t disturb us too much and we soon settled again though. Quite difficult to find without a sat nav map as the name on the outside on the hotel is different to the booking name.

Delightfully traditional.

Liked: Slightly disconcerting that the exterior of the hotel still proclaims to be the County Hotel. Only a small notice in the entrance indicates that its the Lakeland Kendal Hotel. Welcoming reception. The 'L' shaped room was well appointed with tea and coffee making facilities. The bedroom central heating radiator was controllable and effective. The bed was very comfortable. The interior hotel ambience is good and the room quiet in terms of guests movements etc. Breakfast was a lovely experience with freshly cooked fare of good quality, served by a lovely breakfast room 'steward', who was truly charming and efficient. I will return to enjoy its charms over a longer period later in the year.
Disliked: The heated towel rail did not work and this left the bathroom rather chilly. The central heating boiler starts up at 6am and is quite noisy, fortunately I'm an early riser.

Great value for money, parking...

Liked: Great breakfast. Very friendly and helpful staff.
Disliked: Had to hand in my keys every time we left the property. Not sure why that is a rule.

Very good

Liked: Location, good value for money . breakfast was nice ( English breakfast)
Disliked: The hotel is a bit old . Furniture , rooms are quite old .wi fi was not at all good

Disappointing

Liked: Receptionist was friendly and helpful
Disliked: Mould around shower sealant, scaled up and very dirty shower head, no toilet brush, stained bath mat. No explaining ( i.e., menu breakfast) of what was available for breakfast. Had to ask for top up of bread and juice for everyone ( not on top of restoring items), unacceptable for bread to be served still in original wrapper as you cannot use tongs to get out the bread for toast. Not a coffee made, but the instant coffee sachets (nescafe) that you have in the room shouldn't be for breakfast as well. Pillows were mixed up two hard pillows, one side of bed and two soft pillows on the other side of the bed. Had to request alternative milk without it being offered or on display.

High highs and low lows

Liked: I really liked the breakfast and the staff.
Disliked: The room was stuffy and the bath had brown stains.

Good value and will stay...

Liked: Good location
Disliked: Lack of parking

A pleasant break in the...

Liked: Good location. Pleasant staff. Room was clean and comfortable. Good value for money.