Country Suites Absecon-Atlantic City NJ, Absecon

Pleasant

Superb

Hotel was still closed. Never...

Disliked: The hotel wasn’t even open the time that I booked it in early March. Hotel was still in the process of being renovated but that info wasn’t updated online and I was still able to book a room from booking.com and payment went through. Before I booked online, I called the hotel and someone answered and I had asked how much is it for one night. The person said $100 then put me on hold for a long time. So I hung up and when I went online to google the hotel it said that it was temporarily closed. Not sure if the person on the other end was trying to take my credit card info from me and charge me without even having a room for me.

Quick stay

Liked: The process of checking in went very smoothly.
Disliked: Bed, you could use new pillows.Out dated furniture, and you could take up the carpet

Disappointed in check in and...

Disliked: Check in was terrible Waited in line 3 people were ahead of us and it took over 45 minutes. a second staff member was there and never stepped in. We had a reservation and had checked in online.Hot breakfast was weak no eggs were offered the pancake machine dropped 2 inch round pancakes 2 at a time Pool was green Room furniture was yard sale Country inns are generally much better but this, this one was disappointing

Exceptional

Didn’t stay wouldn’t suggest to...

Liked: Didn’t stay there. It looked run down. We waited for about 20 minutes for someone to even show up at the front desk and it was the worst customer service experience I have ever had with a hotel company.
Disliked: Didn’t stay there. It looked run down. We waited for about 20 minutes for someone to even show up at the front desk and it was the worst customer service experience I have ever had with a hotel company. The guy that ended up showing up didn’t even look like he worked there and gave off the worst vibes. And was rude