Ver good.

Liked: The hotel in general.
Disliked: When requested room service, they include the tip to the charge, not knowing it was included, one of our rooms offered a tip to the room service person and he accepted it twice. The other room offered the tip and the person that brought the room service said that it was included and didn't accepted it. In my opinion, a "tip" is voluntary, why do they add a tip to the room service price? I'm not against tipping, but the should call it "room service charge" not a "tip" after realizing that, I went to the coffee shop outside the hotel and paid $80 pesos for a large, way better quality coffee, versus $280 pesos for a small less quality cup of coffee at the hotel plus a tip.

Average

Liked: Excelente locatio
Disliked: Is kind of run out

Very good

Very good

Great location, helpful staffing and...

Liked: Staff was kind and helpful. Facilities were a bit dated and we would recommend booking at minimum a Junior Suite over the standard rooms. Big difference between the two.
Disliked: Not pleased with the standard rooms, had to upgrade to Jr. Suite in order to get decent TV, water pressure, better smelling room and more space.

Exceptional

Alright for a short stay.

Liked: The shower had decent pressure. It is a 4 star hotel which a pool and a restaurant at the bottom. Not a lot of options on short notice in this area during the holidays, so it was a nice find.
Disliked: It’s old and really needs updating. Looks like it was gorgeous 50 years ago. Reminds me of the older casino hotels in Vegas. The restaurant is also way overpriced for the taste, but the servers are excellent.

Good

Liked: Decorations and staff. Cleaning daily
Disliked: Pool was out of order yet people were in the pool no signs not to enter.

Superb