Exceptional

We were very impressed with...

Liked: Very updated, fresh looking facility. Large, comfortable room with wonderful bed.great location for visiting Filoli. Freeway close.
Disliked: I understand security concerns with all entrances other than the main one locked after 10 at night. But if you park behind the building and come in late, you need to walk around the building outside to enter the front. Maybe this one entrance in back could be made available by key at night as well as during the day. Just a thought.

Pleasant

good safe temporary home away...

Liked: nice to have basic breakfast in house. laundry available, good parking. nice to have shower soap and shampoo. nice to have microwave
Disliked: Better bed pillows. Fridge froze anything put in there. Not enough towel racks

Pleasant

Disliked: The heater was extremely noisy. In the middle of the night, it waked me up a couple of times. At 1 AM or 4 AM it was even more painful to change the room. So I didn't bother to call front desk then, and just complained in the morning. Also, I asked for the receipt to be emailed to me. But I have not received it in the email.

Very poor

Exceptional

Good value. I will recommend...

Liked: Very nice clean hotel. Convenient location.
Disliked: N/A.

Overall, if I were to...

Liked: The staff at the front desk were amazingly helpful. He’s a checkout was great.
Disliked: My room is located on the second floor on a busy street and the noise was loud all night. I’m sure rooms on the other side of the hotel are much quieter.