Superb

Superb

Superb

Liked: The staff was exceptional when greeting me upon check-in.
Disliked: The guest above my room on the 3rd floor. Must have had children. Because each night all you heard was someone jumping off the bed & running all night. I will next time either request for the top floor or just hope my room won't be affected .

Exceptional

Liked: The pool and gym area nice location

Exceptional

Exceptional

Comfort Inn & Suites Portage...

Liked: The hotel itself is nice. The rooms are great. I stayed for about a week. I really enjoyed the king suite with the living room, whirlpool, and fireplace. However, the hot tub by the pool had all this grime along the waterline on the sides and specs from it are all over the bubbles. I got out and wouldn't go back in until they cleaned it. Well, no one cleaned it the whole time I was there. What upset me most is that I specifically asked Yolanda at the front desk if I could use my Choice Membership, and she said that I couldn't get it that night because of the discount I was getting. What about all of the other nights I stayed and didn't have a discount? I missed out on about a week of stays which I could really use right now... There were other things I went to the desk for. Everyone else was helpful and friendly besides this one man who seemed to be a manager or higher up.. no friendly at all either. Although, he did help me when I tried to book another night a week after my first stay and my bank wouldn't approve that specific transaction or any with Comfort Inn & Suites. I found that very odd.. Yolanda seemed to be annoyed and bothered even when I asked for a few dollars in quarters to do laundry. I told her nevermind, I can try somewhere nearby, and she said it was okay but explained why it was bothering her as she got them for me. They definitely need a change machine for the laundry room.

Very good

Superb