Superb

Very poor

Liked: Ok
Disliked: Not right service online say breackfast in cloeded at morning charced not good I am pay for night $150 be breakfast included show newer stop agein

Nightmare (I have more the...

Liked: There was definitely nothing good about this hotel!
Disliked: Well, to start! I made a request twice to check in early! Okay, no one ever answered, so when we got to the city we went straight to the hotel. A man named Dom was very rude, he told me that the request does not mean that I will be served, then I said I'm sorry because I never got an answer back, and he said that it was almost 2 hours until check in and that I could wait!!! So far so good!!!! If those are the rules I understand.. but I think he could be nicer to people.. when we got back at 3pm he was no longer there. I confirmed the reservation and remembered that I asked for a crib and the man said, yes I'll see here I'll bring it to you.. when I got to the room what a disappointment, bad smell, very dirty, full of dust.. I have pictures. I went down and he gave us another room that was almost the same. The rooms don't look like the photos. The pool water wasn't warm, it doesn't look like the photos and there's also no game room like the one in the description photo. My kids couldn't stay in the pool because they were cold. I can say it was the worst night. We couldn't wait to wake up and get out of there. If I could have my $$, I would definitely have left that hotel as soon as we saw how dirty it is. Check out time was 12pm. We left at 7am. It was literally a nightmare.

Pleasant

Liked: Location & price.
Disliked: Shower wasn’t clean. Said it had a hot tub and had photos of one but the hot tub was filled in.

Great staff, needs some updating

Liked: Staff was wonderful! Hot beverages in the lobby. Hot breakfast. One bedroom suites. Dark bedroom. Not too noisy.
Disliked: King one-bedroom was clean but a bit old. The couch was stained, and worn. There was some repair needed in the bathroom. Plaster cracked. Pillows were small squares. Tv in sitting area old.

Very good

Very disappointing experience.

Liked: Staff was friendly and helpful.
Disliked: First room we checked into smelled like dog. We were were moved to another room and the furniture was old, scratched, and missing handles on the drawers, stains on the couch and rug, and very small TVs. Took our 4 year old down to the pool and there was a wild party going on with loud music and alcohol which made it unusable.

Very good

Superb