I picked the hotel based upon it's distance from the Ford Community Performing Arts Center and the pricing. Late evening check in, the lady on duty, whose name I forgot to jot down, was friendly and very courteous. She provided a run down on the amenities of the hotel. Room was clean - everything in it's place. At check out next morning I was greeted by Ashley Jones with "How was your stay, did we exceed your expectations and what was the best part of your stay?". She was very personable and professional.

Exceptional

Liked: There should have been bottled water in therooms

Bad

Perfect

Liked: Everything was excellent

Waste of time.

Liked: Nothing
Disliked: Everything, breakfast was especially horrible.

Exceptional

Good

Good

Liked: Breakfast is good, the pool was enjoyable

Staff was great however I...

Liked: My room cost $156. I was charged $412. I was told this would go back into my account however it has not. I am still fighting to get this money back.

Good