I picked the hotel based upon it's distance from the Ford Community Performing Arts Center and the pricing. Late evening check in, the lady on duty, whose name I forgot to jot down, was friendly and very courteous. She provided a run down on the amenities of the hotel. Room was clean - everything in it's place. At check out next morning I was greeted by Ashley Jones with "How was your stay, did we exceed your expectations and what was the best part of your stay?". She was very personable and professional.

Bad

Liked: It was terrible

Dirty facilities and illegal amount...

Liked: It was dirty everywhere. Felt so uncomfortable I couldn’t wait to leave. The pool water was mirky almost green. So much chlorine in the pool I can still smell it in my clothes. I’m very upset with this place.

N/a

Liked: It’s was ok
Disliked: I’m not sure

Filthy hotel with trash in...

Liked: Filthy hotel with trash in the halls, smoke-filled “non-smoking” rooms, loud fights at night, and no refund—worst stay ever.

Disappointing

Liked: It was a good location
Disliked: Hotel smelled bad. Rooms were ran down

Exceptional

Ms tae comments

Liked: Everything was good but the water was very nasty and broke my skin out really bad headed to my doctors appointment now

Dirty Lobby, Dirty Bathroom, Dirty...

Liked: Front Desk staff were very nice. Check in and check out.
Disliked: Lobby was extremely dirty, Elevator floor was filthy and appeared as if it had not been cleaned all week. There was hair in our shower also on back of toilet. There was poop on the side of tissue roll because they didn't change it from previous guest. Lobby and room both have a smell. Breakfast staff was rude and ordering kids around to prevent messes but her approach was so unprofessional. She took a cup of pancake mix out of a teens hand and told her to have someone else do it really aggressively all because the young lady mistakenly turned the waffle maker using the top handle instead of the bottom handle which caused it to spill. She simply could have asked the young lady if she could help. Also Tv remote didn't work. couldn't call front desk so I had to go all the way downstairs to get one.

It was great! Very peaceful!...

Liked: I like my room. It had the spa tub inside of the actual room and then a separate bathroom with a tub and shower. Perfect a couples getaway.
Disliked: They ran out of wash cloths during my stay, so we had to use hand towels to hygiene.