Country Inn & Suites by Radisson Crystal Lake IL Guest Reviews
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2.0 miles from Crystal Lake centre |
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Susan Tue, 4 March 2025
Exceptional
Liked: Friendly staff, cIean rooms
James Sun, 2 March 2025
Another great stay
Liked: The staff is always amazing here. They always go above and beyond what would be considered good service
Andreev Sat, 1 March 2025
Exceptional
Kenneth Mon, 24 February 2025
Room was wonderful!
Liked: Wonderful King suite nice and quiet.
Disliked: The breakfast bar selection was not good. Canned sausage gravy . Overcooked biscuits. Egg patties from frozen. No meat selection.
Eric Sat, 22 February 2025
My room felt like a...
Liked: The customer service was good no complaints there. The breakfast was okay not much of a variety but what was there was good. The cleanliness around the hotel good
Disliked: I booked a suite for two nights and the sweet was very plain not enticing at all paying $150 to stay a night which was over $300 for the two days when I walked in I was not happy. I expect to walk in paying $150 a night and feel welcomed and comfortable and I did not. The bed was horrible the mattress was horrible the bed was very loud every time I would get up in the middle of the night it woke up my husband cuz it was a metal bed and very for lack of a better word old. It was just a very plain room I could have stayed at home and saved the $300 it was not up to my expectations at all. I would have definitely returned but when I tried to call the actual Hotel I called four different times and never got a call back to let them know about my experience which I find very rude and not okay.
Mcanally Thu, 20 February 2025
MY stay was good.
Liked: Breakfast was good compared to most hotels. The staff was friendly and the hotel was clean.
Disliked: I would always like it cheaper.
Debra Mon, 17 February 2025
Great play to stay convenient...
Liked: Staff was super nice GoodLocation
Disliked: Rooms a little datedUpgrade the bedding to better comforters
Jennifer Wed, 12 February 2025
Exceptional
Kim Sun, 9 February 2025
Very good
Liked: Breakfast started at 6:30. Close to our tournament venue. Clean. Quiet
Disliked: Bathroom was so small
Tj Sat, 8 February 2025
Exceptional