Exceptional

Liked: The place was super clean
Disliked: Customer service was miserable

Very good

Exceptional

Very good

Liked: Clean, quiet and a good value.Nice shower and towels for the price.Nice to have an indoor pool.Nice to have breakfast as it greatly simplifies the morning.
Disliked: Excessive Columbus city tax on lodging.

Good

Bad customer service -not worth...

Liked: Very nice rooms , clean , newly remodeled.
Disliked: Staff was rude. Gave us a handicap room which I did not reserve . They insisted I did . The bathroom was horrible. Every time anyone would take a shower the whole bathroom would be flooded because the water just flows right out to the bathroom where there is a drain . Not in the shower but the drain is on the middle of the bathroom floor . And it would not work ! So we used about 8 towels just to soak up all the water . It was gross. The older lady and man (I think was the husband ) didn’t care . They just insisted I booked a handicap room . I had my confirmation on my phone showing I booked a regular room . The man blamed it on the booking.com . No compensation at all . Also they were rude to my husband when he went down for breakfast with my 2 kids . Wouldn’t let them bring me food to my room . And they close the breakfast at 930am on the weekend! I booked this for $120 and at check in they made me pay an extra $90 for my kids because I failed to put how many people in the room . So with tax I paid $230 which is crazy ! Definitely not worth it ! Do not stay here ! Bad customer service. Too bad it’s not corporate owned or I would write a email to corporate offices . It’s franchise . If I knew that I would never have booked there .

For the price and the...

Liked: Located right off the highway, clean, and the beds were comfortable.
Disliked: Complementary breakfast wasn’t good, and you can hear everything through the walls. And the person in the room above us walk so hard it sounded like an elephant come through the ceiling.

Very good

Liked: Room
Disliked: The bathroom had a bad odor all the time

Great stay for the price

Liked: The rooms were spacious, clean and the beds were comfortable. They allowed early check-in. Good size TV and fridge. Decent breakfast. The pool area had open towels available to guests. Spacious pool. Right next to interstate so lots of food and gas stations near you.
Disliked: The only suggestion that I have is at the pillows were tiny.