Exceptional

Good

Very disappointing

Liked: The location was great for picking someone up from a late flight into the Cedar Rapids airport
Disliked: If I had known prior to staying the hot tub wasn't working I would have stayed in another hotel. Extremely disappointed. I have back issues and was counting on sitting in the hot tub

Very good

enjoyed our time

Liked: Location was good , easy to get to. Breakfast was good and many choices. Breakfast was kept fresh too. enjoyed the Hot tub and pool although a bit too much chlorine. Staff was very nice. it was a holiday so they were short staffed but still attentive.
Disliked: the refrigerator in our room did not work. The sink separate from the shower and stool was a bit odd. it was a bit cumbersome. but not awful

Exceptional

Exceptional

Bad

Liked: We couldn't leave our room because door wouldn't lock. So they switched us to another room. It was filthy a had an awful smell.black mold in bathroom. The t.v. didn't work. Went to call front desk to complain and the phone did work. I actually used my shirt to wipe my body clean after shower because towels stunk so bad.

What a joke.

Liked: Well it looks nice from the outside, I guess. I appreciate the free cookies they had sitting out. It’s located near the airport so it’s nice for those who are just staying there for a short one night bash.
Disliked: The attitude from all the workers just to start off. When I go to the main floor after breakfast and hear a worker bashing my boyfriend for coming down for breakfast at 5:30am. That wasn’t really the best after we just lost our 4 month old son and he came down to walk around after having a nightmare. The blood splatters all over 3 of the bathroom walls, plus the shower, and leading out to the main floor when you first walk in, and ended right next to the thermostat. The tiled floors when you first walk into our bedroom we stayed in, were sticky. We were looking around for the fire alarm because I thought it was listed on the website that it would have one. We ended up finding it underneath the tv stand. The drawers next to the two beds, the drawer doesn’t stay shut so it’s constantly open. We also just wanted to relax when we first checked in and decided to go to the pool area. In which we find the hot tub looked like it hadn’t been ever cleaned. There was green algae in-between the tiles. We didn’t bother getting into the pool. My boyfriend asked if we should ask to change rooms, but if they didn’t clean that room, how horrible are the other rooms? I’m assuming they put out new towels that were above the toilet but there were blood stains all over the wall right above it so obviously the person(s) that cleaned the room had to have noticed that and ignored it? Honestly not even worth fighting the ignorant front desk people to switch the room. We just ate that $100 room in disgust.