Country Inn & Suites by Radisson Bloomington-Normal West IL Guest Reviews
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3.6 miles from Bloomington centre |
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Richard, Hamilton Tue, 15 May 2018
I booked a prepaid suite with a king bed 2 months prior to traveling. When we got there they tried to give us a non-suite with two double beds. The front desk didn't even tell us they were downgrading our room when we checked in. Went back to the front desk and was told they overbooked and gave our room away. Keep in mind check in time is 3pm and we were there at 3pm. She told us it wasn't her problem. If we didn't like it we could go elsewhere. There were 3-4 other couples there with the same issue. Being law enforcement I had higher hopes when staying at a Country Inn.
Liked: They are issuing a refund.
Disliked: Overbooked and didn't care.
Rashmi Wed, 26 March 2025
Superb
Bonita Sun, 23 March 2025
We will be back
Liked: Breakfast was fine
Disliked: Everything went great
Jeffry Tue, 18 March 2025
I would never go back.
Liked: Breakfast area and staff were all good. No issues. It was clean. I had no problems with cleanliness. Staff was very friendly and helpful.
Disliked: The bed was awful. Obviously old and needed a new mattress. Left me with a severe back ache. The bathroom had several broken items such as the toilet paper roll holder and a rusty door frame. Also the Wifi was not able to hold a signal. It faded away every few minutes which made it impossible to do simple tasks. Wifi needs replacement! The TV sound was so tinny it hurt my ears. Get a TV with a decent speaker... this one is awful.
Barbara Tue, 18 March 2025
Superb
Liked: Very comfortable and roomy
Goodwin Mon, 17 March 2025
Not clean or cozy
Disliked: There was a coffee stain on the floor, the floors had not been swept, the room smelled like something moldy and musky, the TV didn't work correctly so the front desk got a different one which also didn't work right. We had to have the front desk come in a third time just to get it working properly. The pool is closed for maintenance. Every little step someone takes you can hear it. The doors to the rooms don't just close they slam and are extremely loud. The pillows are horrible and the bed was so broken down that we both woke up with our backs hurting the next morning. There is nothing good I can say right now.
Karyn Wed, 12 February 2025
Passable
Mary Thu, 26 December 2024
Superb
Disliked: There was no clock or clock radio in the room
Becky Tue, 24 December 2024
Very good
Liked: The staff was super helpful and friendly. This place isn’t fancy but it is clean and really quiet. It’s a nice place to stay when what you need is comfort, sleep, and a decent breakfast included.
Stacye Wed, 11 December 2024
Poor
Liked: Location
Disliked: The staff. Our room had several bugs on the ceiling and was relocated. Was told I would receive 20.00 of the total.stay and was charged an extra 20.00 instead
J Sun, 1 December 2024
Good value for traveling overnight...
Liked: Breakfast with eggs and sausage!! Bed was comfortable and room clean. Bathroom clean and well stocked. Plenty of outlets. Good space. Easy parking.
Disliked: Pillows! Water pressure! Floor laminate separation, Location a bit hard to find…needs signs!