I booked a prepaid suite with a king bed 2 months prior to traveling. When we got there they tried to give us a non-suite with two double beds. The front desk didn't even tell us they were downgrading our room when we checked in. Went back to the front desk and was told they overbooked and gave our room away. Keep in mind check in time is 3pm and we were there at 3pm. She told us it wasn't her problem. If we didn't like it we could go elsewhere. There were 3-4 other couples there with the same issue. Being law enforcement I had higher hopes when staying at a Country Inn.

Liked: They are issuing a refund.
Disliked: Overbooked and didn't care.

I would wait until the...

Liked: Good location
Disliked: Major renovations going on, so there were some issues. The A/C in our room did not work so we had to switch rooms. The second room must have still been in the process of renovation (I hope)... Bare walls, odd lighting, and the fold out bed was damaged and not secure. The fitness center had some nice cardio equipment but the weight machine was not great and had a screwdriver stuck in to set the weight plates. The pool was also not available. The breakfast was not complete as some foods had run out and were not replaced and we saw a food handler with a glove on his hand, but he was using that hand to talk on his cell phone.

Adequate, clean and met our...

Liked: Room was very clean. Breakfast was good. Staff was polite and helpful. Only drawback was the hotel was being renovated so some areas outside our room were in a state of disarray. If construction was complete I would have given the stay a 10.

Poor

Liked: Location
Disliked: Under renovation, no pool access, bathroom was bare with no sink counter space.

Very disappointed in management and...

Liked: I picked this hotel because I needed a little getaway with a pool and hot tub. When we arrived, we noticed that the place was under construction. They told us that online it stated that the pool and the hot tub were not available at the time. But when I went back and looked, I never saw anything that said that. Also, in the shower to get hot water, there was no water pressure. When I asked if I could get a discount, they gave me $26 back. The manager never talked to me or reached out. They had one of their staff call for him. It was very disappointing when I get very few days off a year to get away and the management isn’t even willing to give me the time of day to talk to me regarding my stay.

Good for one night

Liked: I booked for a double room Queen size beds but I received Full size beds, it was not what I was Expecting but I was too tired to ask for another room.

Very good

Awful

Liked: Hotel was completely under construction and no where was that stated while making the reservation. Holes in the ceiling. Never again

Poor

Disappointing