Comfortable and Affordable

Liked: Location, and affordable
Disliked: No complaints

Superb

Liked: The bed was extremely comfortable. Location was very convenient with easy access to lots of great shops for groceries and the farmers markets were right there every sunday (so much fun!). The cleaning staff were very diligent, helpful and friendly. The hotel staff went above and beyond with any request we had - they promptly attended to our every need. The swimming pool was lovely and clean with fresh towels readily available.
Disliked: The only minor thing was the sound of the garbage trucks in the mornings.

Good stay, close to restaurants...

Liked: Location was great
Disliked: Rooms were pretty dark but clean

Economical but don't expect a...

Liked: Located near a street that has a variety of restaurants. It's one of the more economical places to stay in Palo Alto.
Disliked: Complimentary earplugs should be a dead give-away that there's going to be noise. The motel is located on a busy street and garbage trucks arrive at 5AM every day to empty the dumpsters of the neighboring restaurants. It was off-putting to speak with the front desk person through a window rather than in person. Perhaps there's a safety issue although I didn't feel the neighborhood was sketchy. Housekeeping decided that my half-full bottle of wine was garbage. The guy at the front desk offered to buy me another bottle but the lack of respect for personal items was disconcerting.

Accommodating, and easy.

Liked: We were in town for a medical procedure with an unknown time table.. The delightful couple that run the hotel bent over backwards to accommodate my ever changing schedule. They were so pleasant, available, kind and helpful. It made a very trying stay in Palo Alto much easier. The rooms were clean, property quiet, location walking convenient, and close to the hospital. Thanks, I will be staying on our future appointments.

Very good

Very good

Exceptional

Very good