Copthorne Hotel Merry Hill Dudley Guest Reviews
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Write a review
Sibel, Uk-lo Mon, 10 June 2024
The staff are truly outstanding! Accommodated my every need. The head chef Rob worked with me on my dietary requirements as a competitive bodybuilder which was over and beyond. It had been a long time since I’ve stayed in hotel with service and staff of this calibre.
Disliked: Staff; room; facilities; parking.
Helen Tue, 4 February 2025
Passable
Liked: The staff were very friendly and helpful
Disliked: Water pressure in the showers was very low. Hotel is very much needing a refurb. It is really dated and you can stay in much nicer accommodation nearby for much less.
Susan Mon, 3 February 2025
Exceptional
Georgia Mon, 3 February 2025
Passable
Disliked: All fine aside from thin walls and neighbours playing incredibly loud TV at 6am
Nicholas Mon, 3 February 2025
Over priced and under delivered
Liked: Useful location and a good breakfast
Disliked: Bathroom was in poor condition. Had not been cleaned properly. Basin tap didn't work correctly. Shower thermostat was unreliable so shower went from too hot to too cold all the time. Really cheeky having to pay for parking
Jery Sun, 2 February 2025
Very good
Judi Sun, 2 February 2025
No problems, all staff went...
Liked: Breakfast was very good. Staff on hand to help if needed.
Disliked: It’s a little dated and could do with an upgrade.
Jenn Sun, 2 February 2025
Superb
Liked: Great value for money. Bar staff in particular were lovely. Great facilities
Disliked: Parking was a bit confusing and stern receptionist did not make this any clearer.
Jennings Sun, 2 February 2025
Exceptional
Jenny Sun, 2 February 2025
Very good
Liked: Good value for money.Lovely food. Great location. Friendly staff.Clean.
Disliked: Pool, etc was very busy...but also on the small side. Changing rooms were ridiculously small.
Ian Sun, 2 February 2025
Superb
Liked: Great staff
Disliked: N/a