CoolRooms Palacio de Atocha Guest Reviews
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Write a review
Maria Mon, 23 December 2024
The best hotel in Madtid
Liked: Their attention to details - from the facilities of the hotel, the superior service to the attention the staff provide their guests. Everything was 10 stars. The best hotel. Our oom was magnificent. The breakfast was superb.
Disliked: Nothing. Everything was perfection.
Marc Sun, 15 December 2024
Very swish stylish hotel in...
Liked: Breakfast was plentiful with good selection of choices - however,as English people, the hotel version of "toast" was more like dry stale bread (than grilled fresh bread) and the tea bags supplied produced a tea that was too weak.
Disliked: Apart from the minor quibble of lack of fresh bread/toast, the absence of a heated swimming pool in basement was a bit disappointing. But these were minor points: the hotel was very comfortable, accommodating, and stylish.
Ellen Sun, 15 December 2024
Luxurious!
Liked: While most hotels have lavish lobbies and tiny rooms, this hotel had a small lobby with a large and beautiful room. The bathroom was very dramatic and large with a two person shower and sink. Chocolates are delivered to your door in the evening. It was quite luxurious. Staff were very polite.
Disliked: There wasn’t anything I didn’t like.
Guy Mon, 2 December 2024
Exceptional
Larisa Sun, 1 December 2024
Exceptional
Liked: Beautiful hotel, new, clean, big rooms, great staff , we will book it again for sure
Nagham Sat, 23 November 2024
Amazing hotel! Highly recommended :)
Liked: Very cleanLocation is goodFriendly staff, very hospitable..we loved them all!
Jonathan Wed, 13 November 2024
Comfortable, affordable and friendly.
Liked: The beauty of the entire property. Great bar after we returned from dinner. The breakfast room was breathtaking. The staff was extremely friendly, courteous and helpful. All of our needs were met.
Disliked: Nothing comes to mind. We only had one night in Madrid and we were very happy to stay at your hotel.
Conni Wed, 13 November 2024
Superb
Liked: Lovely people, who were extremely helpful. Great breakfast. We slept very good in the comfortable beds.
Nanette Sun, 10 November 2024
Exquisite
Liked: The property was so well apportioned and attractive yet so comfortable. The staff were so thoughtful and helpful and accommodating. They thought of everything a guest could need.
Robert Fri, 8 November 2024
Superb
Liked: Quiet hotel ideally located in central Madrid. Friendly, professional staff. Spacious room. I would definitely return when in Madrid.