Continental Inn, Santa Cruz | ConcertHotels.com

Pretty average hotel. The weekend rates are a little brutal, but I think that the whole city is just the way it is I guess.

Liked: Friendly staff.
Disliked: Pool wasn’t heated and it said there was a spa and never saw one.

It was only OK. We tried to not have to drive home at night, but ended up driving home before light anyway to avoid the commute traffic.

Liked: Convenience, staff was helpful.
Disliked: The heater in our room had a fan that was really loud. We barely slept less than 3 hours each. We turned the heat way down so it wouldn't come on so often. We took a blanket out of our car to keep warm enough. We were both awake at 4:30 so we just got up and went home to nap.

Overall I love this property...

Liked: This property has been my favorite for years. It’s about a 5 min walk to all the little stores in downtown which is super convenient! The property also comes with access to a hot tub and small pool. Not only is the property nice, the staff is also excellent and I’ve only had good experiences!
Disliked: The hot tub could use some love, due to the fact that not all the functions of the hot tub were available to use and it was a little dirty.

Exceptional

Poor

Liked: I brought my own pillow into my room.And I had forgotten it when I left and when I went back to get it.They said there was no pillow there. Very disappointed.I used to like this place.
Disliked: The fact that you can't leave anything There and expect to ever get it back...

Overall decent stay for the...

Liked: Good location. Facilities were a little run down but overall decent quality for having a dog.
Disliked: Didn’t love the random person screaming at the top of their lungs at 6 am on a Saturday, but I do believe that wasn’t someone in the actual hotel. So don’t blame them for the disruption

Great stay, great location, great...

Liked: Hot tub and location! Nice rooms that were comfortable.
Disliked: You could benefit from putting an inside handle on the sliding bathroom doors. Black hand marks from previous tenants are streaked across the door from them trying to open it.