Exceptional

It was really nice

Liked: I like the vibes and the staff were very friendly and decent. The location was good but was a bit far from city center. The breakfast was very good and it was nice that the woman there did it all by herself. We enjoyed everything
Disliked: I didnt like the mosquitos. There were so many and i was itching and it was so uncomfortable

Pleasant

Liked: Nice big room and a very comfy bed. Staff were very helpful despite the fact that we did not speak any Italian, and they did not speak any English but we made it work and I really appreciate that.
Disliked: There were a few things that didn’t work in our room - the kettle did not work and our bathroom door got jammed in the night and we could not go to the toilet which wasn’t good. The other thing was that we messaged the number for “emergencies” about the door and we called the number too and we did not receive any reply. So that was a bit concerning for us. Breakfast was very basic but okay.

Exceptional

Liked: Reception staff very friendly and helped us with our requests

Amazing

Liked: Breakfast was exceptional in quality, great food, just needed to cater for the number of guests.

Location was not ideal and...

Liked: Our room
Disliked: Breakfast was not good. Hand railing on the steps into the hotel were not there. It made for a disabled person difficult

Awful Breakfast and lousy service

Liked: The rooftop terrace is nice.
Disliked: We did not get the room we booked (photos on Booking). We received a small room right next to the entrance of the Hotel and the reception. Therefore it was super noisy and privacy was lacking. As well there was mold in the room. On the second day we could change the room, as the hotel was not fully booked.The breakfast is a joke. The buffet consisted of hard bread (from the day before?) some croissants, jam and joghurt. There was no fruit or anything fresh. The juice-pots were moldy (compare photo) and alltogether the area of breakfast is not really clean. The only coffee you can get is black nespresso coffee, there is no milk available.

Would not recommend.

Liked: The rooms are very spacious and have an artistic style to them which is very charming. The bathroom was clean.
Disliked: The hotel is located a little bit on the outskirts of the city requiring one to take metro and bus to reach the center. The bed was not very comfortable which left me with a back pain. The room we stayed in also had a door leading to another room which did not insulate the sounds from that room making it very difficult to sleep at night. The guests in the neighbouring room started packing at 3 in the night making noises which woke us up and we couldn’t fall asleep until around 4 AM when they finally left. We asked the reception to change the rooms if possible but got no response (via text).The bathroom was nice overall and had similar style to the room but the shower had no real water pressure along with the handle being difficult to operate to set the water at a reasonable temperature.The breakfast only had coffee, a few different types of cake but no bread, no butter. There was cereal but no milk. There were also a few home made dishes which was a nice touch.Overall not impressed with the hotel considering the price.

Disappointing