Disliked: Horrible room service.

Wonderful room; great bed; excellent service. Can't wait to return to this lovely downtown Indianapolis hotel.

Disliked: No negatives at all.

The location was great. Was able to walk to all venues that we had planned for the weekend.

Disliked: The Capitol Grille (attached to the hotel) closed at 11 pm on Saturday night.

Exceptional

Exceptional

Exceptional

Liked: Everything was first class!

Easy to navigate. Staff and...

Liked: Staff and facilities were great
Disliked: Nothing that I can think of

Exceptional

would stay again.. very nice...

Liked: room was very nice, enjoyed the two spray heads in shower. bed was very comfortable.
Disliked: No access to Netflix

Good location, appealing lobby, attentive...

Liked: The hotel lobby in itself is appealing and you are welcomed by the staff in a friendly manner. There are restaurants within walking distance and 2 stores close by. Sad to say that Indianapolis is still struggling to recover after Covid generally and the mall is seemingly devoid of life. Having booked a room you have access to the swimming pool, steam room and sauna on the 6th floor which was awesome. The room was clean with coffee & tea facilities.
Disliked: The bars adjoining the hotel close at 11.30pm and a coffee was not available at 11.am in the morning in the restaurant as they were already preparing for lunch, which was a shame as there is not another coffee shop in the vicinity. My biggest gripe was the room. The room itself is of a good size with a two seater sofa, coffee table and also a good size bathroom. The room we were in though was dated, dull and uninspiring, maybe from the 80’s. The carpet is very faded in places and the furniture shows lots of wear with scuffs and scrapes on the corners. The shower products in the shower are in big refillable bottles. With a total cost of $760. for 2 nights I did not find value for money and feel overall somewhat disappointed that this stay did not meet up to my expectations.

Superb

Liked: Staff, accomodation, everything was very nice.
Disliked: I made a couple of calls beforehand about paying in cash without the presence of a creditcard. At check-in I then somehow still needed a creditcard. It took some time to get that sorted.

Good

Liked: The location was perfect
Disliked: Over priced and the elevators were not working one of the evenings we were there