Disliked: Horrible room service.

Wonderful room; great bed; excellent service. Can't wait to return to this lovely downtown Indianapolis hotel.

Disliked: No negatives at all.

The location was great. Was able to walk to all venues that we had planned for the weekend.

Disliked: The Capitol Grille (attached to the hotel) closed at 11 pm on Saturday night.

Like I said staff was...

Liked: The property was beautiful. And the staff was tremendous.
Disliked: We upgraded our rooms to one of the nicest rooms in the hotel, and it was quite pricey, and the room was beautiful, but upon staying longer, we noticed the problems with the room. We went to the front desk and they significantly discounted the room due to a full hotel, however, they probably should not rent that room out until the renovations are done especially at $1000 a night.

Not worth the price

Liked: The staff was amazing.
Disliked: 1) we were a couple, they did turn down service for one. 2) no one told us that we had to pay for parking. 3) When they brought our car it was covered in snow. We were supposed to be in a parking garage. 4) for the price per night the TV and the lights were old and not with technology of today. We could have stayed somewhere a lot cheaper and had more for our buck.

Sucjed

Liked: Bad
Disliked: Tried to change date of stay, but no one damn response from Booking .com. Never book again with an website not affiliated to the hotel

Exceptional

Liked: Staff is friendly, Lily in particular keeps you engaged until very friendly, and beds are very comfortable.

Exceptional

Exceptional

It was “ok”

Liked: The location and it being pet friendly.
Disliked: The room is boring. The art is old and dated. Just not impressed. Maybe find a good designer to give the place some zing.

Exceptional

Exceptional

Liked: Location