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Congress Plaza Hotel eef - (888) 323-5826
Congress Plaza Hotel, 520 South Michigan Avenue, Chicago, IL -(888) 323-5826
Area: Chicago Loop - Millennium Park
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BOOK ONLINE OR CALL - (888) 323-5826
3.65
HOTEL RATING: 
GOOD
3.65 out of 5 (2310 Ratings)
2.2 miles from Chicago centre
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
Directly across from Millennium Park and sitting on the iconic Michigan Avenue Congress Plaza Hotel offers elegance luxury and history in the heart of downtown Chicago. This historic Chicago hotel offers stunning city and lake views on-site dining options and free WiFi. Offering a mix of contemporary amenities and classic historic character each room at Congress Plaza Hotel features high ceilings expansive bathrooms and a flat-screen cable TV. Coffee makers working desks and ironing facilities are provided in each room. Some rooms offer separate living areas and family-friendly bedding layouts. Rafael's offers a menu of American classics coupled with creative seasonal chef specialties for lunch and dinner. For breakfast guests can start the day off with breakfast at Gazebo or grab a drink and watch a game on the flat-screen TVs at the Congress Lounge which offers city views and comfortable leather couches and chairs. A 24-hour fitness center barbershop and same-day dry cleaning and shoeshine services are available on-site. The hotel includes 23 contemporary venue event spaces including the infamous Gold Room dating back to early 1920's Chicago. Room service a business center and multiple seating areas are also offered. Congress Plaza Hotel is within walking distance from Chicago must-see attractions such as the Art Institute of Chicago Buckingham Fountain and Lake Michigan. Shops dining and entertainment on the Magnificent Mile is only 10 minute's walk. Navy Pier is only 2 miles away.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Bathtub
` Coffee/tea maker
` Refrigerator
` Heating
` Wheelchair accessible
` vending machine
` telephone
` alarm clock
` kitchenware
` blackout curtains
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Game Room
` Hair/Beauty Salon
` Radio
` Restaurant(s)
` Daily Housekeeping
` English
` Arabic
` Hindi
` Portuguese
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` taxi service
` Shops on site
` Linens
` Private Entrance
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Chinese [Mandarin]
` Grocery delivery
` Food delivery
` ATM or cash withdraw on site
` Body thermometer available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Trash cans
` Socket near the bed
` Window
` Dining table
` Desk/workspace available
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Parking available (charges may apply)
` Valet parking (charges may apply)

Congress Plaza Hotel Guest Reviews

Overall Average Score: 
Good (3.65 out of 5)

Write a review

1

Poor - 1.0 out of 5

Molleen, Wausau, visiting Auditorium Theatre Thu, 9 June 2022

This hotel needs an upgrade. It is very creepy. The location is convenient, but next time I will spend the extra money to stay at a nicer place.

Disliked: The rooms were very run down. Many things did not work.

4

Very Good - 4.0 out of 5

Robert, Watertown Sun, 13 August 2017

Fast elevators, perfect location. Had an absolute blast!

Disliked: No microwave or fridge; $70 breakfast room service.

2

Disappointing - 2.0 out of 5

Nikki, Chaska, visiting Concord Music Hall Sun, 3 January 2016

Old building; peeling paint; no light could reach the shower so it was dark; bed very uncomfortable with springs sticking up; no mini fridge.

Liked: Cozy.
Disliked: Paint was peeling; elevators dirty; parking not directly connected so had to carry luggage in the cold.

1

Poor - 1.0 out of 5

Diane, Yankton Wed, 5 June 2013

Disliked: We left the hotel due to the condition of the rooms. It was very disappointing. We asked for our money back but was denied. It would be appropriate for these charges to be adjusted from our account.

2

Disappointing - 2.0 out of 5

Maria, Chicago Mon, 8 April 2013

I live in Chicago already and this by far was the worst hotel room I've been in. Really wish there was a mini fridge in the room too. Very crowding; very disappointed.

Liked: Don't know.
Disliked: Room was very small; horrible view.

4

Very Good - 4.0 out of 5

Missy, Indianapolis, IN Mon, 25 March 2013

Pretty good shape for it's age - nice and clean. Best location for the Auditorium Theater. Very reasonably priced restaurants within a few blocks (walking distance).

5

Exceptional - 5.0 out of 5

Carmen C, Cleveland Mon, 18 March 2013

We stayed at the Congress Hotel and everything was great. The staff was very nice and the room was very comfortable. We will stay again - we are thinking of coming back in the summer.

Liked: Very nice hotel.

5

Exceptional - 5.0 out of 5

Richard & Hazel Z, Elgin Mon, 28 January 2013

Bed felt like it was a 100 years old. Room was very clean and the price was very good.

Liked: Breakfast was very good.
Disliked: Restaurant was closed.

5

Exceptional - 5.0 out of 5

Patricia P, Sterling Mon, 10 December 2012

We will definitely be back. Very happy with price, convenience - everything!

Liked: Fantastic view; great location; perfectly happy with our accommodation.

5

Exceptional - 5.0 out of 5

Danielle R, Hillside Fri, 20 January 2012

My boyfriend and I stayed here on New Years Eve, we had a ball! I loved the vintage feel of the hotel. The room was clean and comfortable, the location was perfect.

Liked: Great experience!

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Congress Plaza Hotel 520 South Michigan Avenue, Chicago, IL