Comfort Suites Guest Reviews
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2.5 miles from Richmond centre |
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Veltman Tue, 11 March 2025
Exceptional
Angela Thu, 6 March 2025
NEVER again!! Staff was rude....
Liked: It was close to event we were attending.
Disliked: Our room was gross. Holes in sheets. Broken curtains. Smelled bad. Tub was rusty. Remote didn’t work. The dresser was broken. Literally cracked on the one side.
Rebecca Mon, 3 March 2025
The worst experience I’ve ever...
Liked: Nothing -
Disliked: There were bed bugs, the staff was terrible !!!! People were eating in the dinning area, the staff gave those people a broom, cleaners and cloths and asked them to wipe up tables and sweep. People pay to stay there- that was unexpectable. Rude,
Traci Wed, 26 February 2025
Exceptional
Lindsay Mon, 24 February 2025
Pleasant
Liked: Location
Mary Mon, 16 December 2024
People, please read reviews before...
Liked: The night staff lady moved us to another room once we seen the bed bug. She was apologetic and contacted the manager, that she nor us heard from at all.
Disliked: Killed a bed bug in the bedRooms not well cleanedPool not heated Fridge didn't workManager doesn't care about customers
Craft Sat, 16 November 2024
Pleasant
Chad Thu, 14 November 2024
Me and my wife were...
Stephanie Tue, 12 November 2024
Not satisfied...
Liked: The hotel was in a convenient location. Quiet.
Disliked: There wasn't a hot breakfast. There wasn't extra bed linens for the pullout sofa. One of the bottles of bathroom toiletries was used and half empty. The bathroom floor needed to be cleaned. Poor lighting- only lamps no overhead fixtures.
Steven Mon, 11 November 2024
Superb