Front desk staff member at...

Liked: The front desk staff was very nice and accommodated as needed though the entry door had a note displaying sold out.
Disliked: I did not like that I checked in and opened the door to the room given me and roaches. Roaches! I do not like roaches. It was utterly disgusting. After a long travel, that was not what I wanted to open the door of the room to see. And it was a lot of roaches that appeared to be coming from around the mini refrigerator which was close to the door. As soon as I saw the roaches, we got out of there but as fast as we could get out the door, a roach got to the door and out into the hallway. This hotel needs to revisit their room and obviously need thorough cleaning, pest control and maintenance! This happened to us so please folks… inspect these hotel rooms that you’re paying good money for and staying overnight at. You don’t want to take roaches or any bugs on travel with you nor to your homes! I hate that we had this experience but I felt it necessary to share and encourage others to be aware and more vigilant.

Exceptional

Liked: Spacious.clean

Good

We where not happy

Liked: When I brought the issues they tried to take care of them but at that point we where just done. The new carpet
Disliked: This was a unexpected trip from FL to NC my mother in law passed away and the night we arrived my husband just wanted a nice hot shower well little did we know there was no hot water and no water present at 930 at night how crazy called let them know and the shower head was so moldy how nasty they said oh let us fix it the next am we’ll when we got back the next day to take a shower still there then when went went to talk to the office staff they called the maintenance man he said ya I looked at it nothing wrong with a picture right in my hand they moved us to another room after that how crazy dealing with my mother I law and then this

Bad

Disliked: Bed bugs present so we left

Superb

Superb

Liked: The clerk Alisha (i think) was super sweet and kind. Room was clean. Plenty of towels.
Disliked: They were replacing carpets in the hall and it was needed. Ceiling could use some paint.

Superb

Would stay again. Waffles good

Liked: Right off 95, breakfast included
Disliked: Eggs tasted more processed then I had other places, please dont liquify them so much