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Comfort Suites West Jacksonville eef - (888) 608-6346
Comfort Suites West Jacksonville, 7019 Commonwealth Avenue, Jacksonville, FL -(888) 608-6346
Area: Jacksonville West
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BOOK ONLINE OR CALL - (888) 608-6346
3.5
HOTEL RATING: 
GOOD
3.5 out of 5 (455 Ratings)
6.2 miles from Jacksonville centre
BOOK ONLINE OR CALL - (888) 608-6346
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Hotel Description
Attractively located in the West Jacksonville district of Jacksonville, Comfort Suites West Jacksonville is located 4.9 miles from Amtrak Station - JAX, 7.6 miles from Cummer Museum of Art and Gardens and 7.8 miles from Prime F. Osborn III Convention Center. With an outdoor swimming pool, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Museum of Science & History is 8.4 miles from the hotel and Florida Theatre is 8.5 miles away. At the hotel, rooms contain a desk. The rooms at Comfort Suites West Jacksonville come with a seating area and a flat-screen TV with satellite channels. The accommodation offers a buffet or continental breakfast. A business center and vending machines with snacks and drinks are available on site at Comfort Suites West Jacksonville. Staff speak English and Spanish at the reception. Theatre Jacksonville is 8.9 miles from the hotel, while Veterans Memorial Wall is 9.5 miles from the property. Jacksonville International Airport is 12 miles away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Golf Course
` Meeting/Banquet Facilities
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Microwave
` Refrigerator
` BBQ facilities
` Wheelchair accessible
` On-site parking
` outdoor pool
` vending machine
` kitchenware
` Designated Smoking Area
` Free Wi-Fi
` Daily Housekeeping
` English
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` Kids' pool
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Parking available (charges may apply)

Comfort Suites West Jacksonville Guest Reviews

Overall Average Score: 
Good (3.5 out of 5)

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0.5

Poor - 0.5 out of 5

Rob Tue, 18 March 2025

Honestly, the worst hotel stay...

Liked: The location was very convenient and the staff very friendly.
Disliked: The sheets and towels were stained. Holes in the sheets. Water smelled bad. Breakfast was not stocked and even though we arrived shortly after 7 am, there was almost nothing available and what was available was honestly gross looking.

4

Very Good - 4.0 out of 5

Tialmra Mon, 17 March 2025

Very good

Liked: Familiar with the areaRooms were nice
Disliked: Hallway smelled Elevator didn’t seem like it was working properly

5

Exceptional - 5.0 out of 5

Miracl Sat, 15 March 2025

Exceptional

3.5

Good - 3.5 out of 5

Nancy Mon, 10 March 2025

Good

3.5

Good - 3.5 out of 5

Dailey Mon, 10 March 2025

Good

Liked: Location
Disliked: The bathroom sink clogged up and roaches in the room.

2

Disappointing - 2.0 out of 5

Stephanie Thu, 6 March 2025

This hotel was very disappointing....

Liked: The check in person was helpful and pleasant. The bathroom was nice..
Disliked: Too many people walking around in and out constantly. Some of them standing out front drinking beer. People grilling in the parking lot. The TV in the first room would not work so the lady at the front desk came up and tried to fix it. She couldn't so she moved us to another room. There was hair on the sheets. The phone in the room had a shortage in the cord. While ironing a huge cockroach came from under the bed. My husband tried to squash it but it went back under the bed. We tried to find it but no luck so of course I was on edge all night. When asked about a refund I was told by Booking that I needed to speak with the hotel since we had already checked in. The front desk person told me that she would speak with her manager regarding a refund but of course I never heard anything else. We left the next morning(without a refund) and checking into another hotel. I don't like to throw away money but I have to be comfortable where I lay my head. We just chalked it up as a loss and lesson learned.

4

Very Good - 4.0 out of 5

Junea Mon, 24 February 2025

Overall it was a good...

Liked: The location and the size of the room were absolutely amazing. I love the breakfast definitely wish they would adjust the time of when it starts and ends because coming off of long travel getting up that early with young kids is stressful. But overall an amazing stay
Disliked: The room did have a rotten egg smell to it and of course I sprayed the room down to get rid of the smell. And from a financial standpoint I wish they would’ve told me there was a $75 holding fee I wasn’t made aware of until I checked my account

5

Exceptional - 5.0 out of 5

Ronita Thu, 16 January 2025

Exceptional

Liked: N/A

5

Exceptional - 5.0 out of 5

Ronita Mon, 13 January 2025

Exceptional

5

Exceptional - 5.0 out of 5

Ronita Mon, 13 January 2025

Exceptional

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Comfort Suites West Jacksonville 7019 Commonwealth Avenue, Jacksonville, FL