Exceptional

Very good

Everything was broken!

Liked: Seems like everything was broken there.. I tried to do my family's laundry..washer was broken.. I ordered a crib hotel and didn't have one .. it clearly stated on booking..sofa sleeper was broken.. grandson didn't have a place to sleep. Day staff wasn't friendly at all.. I will never use this hotel again..!!

Room rate costly for damaged...

Liked: The furniture showed damaged areas in the room. The entertainment center had chew marks from a dog at some point, the towels were so thin it was hard to dry ourselves off, the tub was very slippery when trying to get in and out of it, and the price for a pet was outrageous at $40 per dog and we had 2 dogs.

Good

Liked: I requested a room with a jacuzzi and did not receive that was my entire purpose of staying at comfort suites
Disliked: The request I made or acknowledge of not being able to accommodate before I checked in I was also told my room was 431 which include the 75 deposit to see at 75 additional to the 431 my room was 322 and taxes and 75 deposit put it at 431

Honestly, the worst hotel stay...

Liked: The location was very convenient and the staff very friendly.
Disliked: The sheets and towels were stained. Holes in the sheets. Water smelled bad. Breakfast was not stocked and even though we arrived shortly after 7 am, there was almost nothing available and what was available was honestly gross looking.

Very good

Liked: Familiar with the areaRooms were nice
Disliked: Hallway smelled Elevator didn’t seem like it was working properly

Exceptional

Good