Comfort Suites Vista Ridge Mall Guest Reviews
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4.0 miles from Lewisville centre |
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Lakenyia Mon, 14 October 2024
Don’t book this location!
Liked: It was filthy. I didn’t feel comfortable at all but for to the nature of our last movie trip and limited availability in the area, I had no choice.
Disliked: I didn’t like the fact that the juice machine only had water, the pool was closed and beyond filthy.. cover the whole door so guests won’t have to see it. It’s very outdated, everything was old, they can’t even charge snacks to your room, you have to pay when you take it from the snack area. The staff was not very friendly upon arrival but over the course of a couple days, they were more friendly. I feel that was because I started questioning where the manager was. Also when we arrived the room we were given was not clean. It looked like someone had just checked out. Dirty towels & bed linens everywhere. I told the staff and he asked me was I sure. I just got in town at 4 am with luggage to carry…do you think I’d come back downstairs at that time of the morning as a joke?? They don’t have any accommodations for vegan or clean eating customers. It was just awful. I wouldn’t stay at this location ever again.
Jeremiah Sun, 13 October 2024
Very poor
Disliked: Door was broken, ceiling was leaking water above the shower head, walls damaged, holes in the carpet.
Jack Sun, 29 September 2024
A disappointing experience
Liked: Location
Disliked: Pool was not open. Gym closed. Breakfast was terrible. Room not clean. Employee was rude. Tv reception terrible.
Lucía Tue, 24 September 2024
We will never stay in...
Liked: Location.
Disliked: Premises and room not clean, elevator not working, it had roaches in the bathroom, we took a shower and did not end up staying for the night.
Ravi Sat, 13 July 2024
Disappointing
Iqbal Fri, 5 July 2024
Never recommend to some one...
Liked: Breakfast was not upto the standards.Room was humid and smelly
Rebecca Fri, 21 June 2024
Pleasant
Patrick Thu, 23 May 2024
Perfect.
Liked: Slept too good to make breakfast in time. Location great.
Disliked: Entrance into hotel parking confusing on gps.it was perfect
Anonymous Wed, 22 May 2024
Liked: Proximity to Railroad soccer park, food and gas. Staff was very accommodating and super friendly.
Disliked: Our AC wasn't working properly. We didn't realize till other people in our room were already asleep so I asked to be moved for night 2. The website advertised an indoor pool. It was not in service which was upsetting bc that was why we chose this place.
Pando Sat, 11 May 2024
Over all I would give...
Liked: Cheap and free breakfast, the bathroom
Disliked: The third floor smells like weed but it’s Texas it’s understandable, and the pool sucks, need new tvs, the beds were mid