Liked: Easy to find; clean rooms.
Disliked: Ice maker broken on my floor.

First room we were given was awful so I had to get our stuff and go back down to ask for another room. The pool was nasty and there were yellow jackets near the outdoor table by the pool where we were sitting, along with ants. It just didn't seem like a clean, upgraded hotel. I will never stay there again. I am not happy with the stay there. I was there with my daughter for a concert which was great and she loves to swim but said the pool was nasty and smelled like pee. We went to another concert in Atlanta before the 4th of July and got a much nicer room for less money than this one in Charlotte.

Disliked: First room was nasty and smelled of smoke; mildew.

Old hotel that badly needs refurbishing. It has great potential but it just hasn't been updated in many years. Breakfast was minimal. We ate elsewhere.

Liked: Fairly clean.
Disliked: Everything old and outdated.

Passable

Liked: The registration desk was friendly and very welcoming. Breakfast was great each morning
Disliked: Rooms had issues in both rooms I reserved

Good

Exceptional

Liked: Coziness. The breakfast was excellent
Disliked: I couldn't stay longer.

Very good

Bad

Liked: Nothing
Disliked: Could make it because the weather

It was amazing, no complaints.

Liked: The rooms were exceptionally clean. The breakfast was amazing and included. The hotel was easy to find and the staff was friendly.
Disliked: The only thing I noticed was the ice machine room was closed on the second floor.

Very good

Bad

Make rooms non smoking

Liked: The location and the appearance of the rooms. Also the continental breakfast was delicious.
Disliked: I paid for a non smoking room but when we walked in the room wreaked of cigarette smoke. It was a horrible smell. Was disappointed but didn't let that make me leave.