Pleasant

The property was in a...

Liked: The location was great. It was essentially located to everything.

Very nice workers all the...

Liked: Breakfast was great eggs waffles pig in a blanket, bacon, sausage biscuits, and gravy potatoes
Disliked: Clean

Superb

Nice hotel at a nice...

Liked: Great price for a quick night driving across the country. Front desk ladies were super friendly and helpful.

Poor customer service and broken...

Liked: The best part of our stay was leaving before 6am.
Disliked: The bathroom door in our room wouldn't shut or lock. I spoke with the front desk agent and her response was "do you need it to?" and completely dismissed my concern that our family of 5 couldn't use the bathroom in peace. The air conditioner didn't work properly through the night and we ended up leaving before 6am due to our kids not being comfortable and nobody in our party being able to sleep. Again mentioned this when I was checking out with no resolution. The bathroom was questionable with the shower full of rust and potential mold. The cleanliness standard is subpar at best. A poor representation for a hotel with such a decent rating.

Very good

Irritating

Disliked: No soap; had to take 30 minute excursion to get some after driving all day

Hotel is in process of...

Liked: Good location, good breakfast
Disliked: Didn’t get the room /accomodations I booked/needed . Was not informed of pool closure ( reason for choosing this hotel ) Wasn’t informed of construction work in process and was awakened at 7 am on a Saturday by hammering /banging When I complained to front desk - I was told to call back on Monday