We had no problem locating this hotel, visible from the main street. The receptionist was polite and the room was equipped with a small refrigerator and was very clean. We enjoyed the breakfast. The only negative was the inability to completely close the draperies.

I appreciated they took in...

Liked: Almost everything was acceptable.
Disliked: Door of the bathroom is to close to the toilet and when you flush the toilet is so loud the noise. From there everything else was acceptable.

Disappointing

Liked: The breakfast was decent.
Disliked: No carts to carry our luggage. The ice machines never work on the floor where our room is.

Regular

Liked: Everything was ok.
Disliked: Customer Service. When i book for the room, i let a message online that i was requesting a room on first flor. When i get there, the guy that was on the front deck, told me that they dont see no message, but he really dont make any effort to help me about it.

Very good hotel and value.

Liked: This property is very large and has very nice surroundings. Everytime I needed to address the staff, they were all nice. It was very clean, not smelly, and rooms are very comfortable and spacious. The bathroom was well supplied with all you need and no need to request anything additional. Everything was functioning perfectly. Comfortable beds and pillows and very cozy. The great plus is the breakfast which is really good. Definitely will choose this hotel again for my stays.
Disliked: Nothing to say here.

It’s okay but not what...

Disliked: The towels in the hallway. Key card constantly demagnetized (I had to do it 4 x in one day.) Noisy people in the room next door. Address says it’s in Suffolk but really it’s Chesapeake. Treadmill out of order in fitness room.

disappointing

Disliked: There was trash in the hallways. The Hot Tub was out of service, The pool room didn't open until 10AM.

Disaster the night before...

Liked: The location and the convenience of it being close to the venue that I was having my wedding.
Disliked: The room smelled damp and wet. The carpet had alot of different color spots and the couch looked unsanitary.The room didn't feel or look clean. The place needs an upgrade and this was the first room. Upon request the second room smelled better, still had a red spot on the floor and the couch looked cleaner than the first. While this room I could tolerate, then I went to flush the toilet and the whole knob came off and it had blue glue all around it. I had, had enough I took the knot to the front desk and requested a full refund. Myself and my quest wasn't there 2 full hours, it was late and the night before my wedding and a disaster! I will not book or recommend this hotel in the future.

Exceptional

Liked: The overall stay and cleanliness.

Exceptional