Comfort Suites Springfield Guest Reviews
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3.3 miles from Springfield centre |
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Tomas Mon, 10 February 2025
Exceptional
Stevan Sat, 25 January 2025
I will be back nice...
Liked: Eggs bacon and hash browns any juice and coffee Couldn't be better
Disliked: Room was a little to warm, eventually turned down thermostat to 60, Were at home I adj. mine too 68 might be your thermostat is off or heat from hallways is to high and entering under room door
Tarbox Fri, 24 January 2025
Very good
Liked: Staff went out of their way to make our stay special.
Disliked: The motel did not have our reservation but honed the price given anyway.
Rose Thu, 23 January 2025
Should be step in tubs!
Liked: Room
Disliked: Bathroom, Tub too deep I fell coming out of tub ☹️
B Sat, 18 January 2025
Convenient and affordable; would choose...
Liked: Convenient location, easy to get to, and close to the hospital. Front desk clerk was thorough and efficient, and handled our request for a room change promptly and with grace. Breakfast had a decent selection of items, and was very clean and tidy. There were ample towels available at the pool. We appreciated being given the bedding for the pull-out couch and didn't mind putting it on, so we knew it was fresh, since pull-outs can often go for long periods unused and can trap debris.
Disliked: I requested a pet-free room, as a member of our family is allergic to dogs, and we've had experiences elsewhere with finding pet hair in rooms. Upon clinically opening the door to our room, we were overcome with what felt like a wall of fragrance that was stomach-turning. It was a strong fragrance of trees, that seemed to be attempting to mask the odor of urine, and possibly dogs. One of my children started to have watering eyes and headache immediately. The odor was so strong, I wondered if it would permeate our luggage. Fortunately, the front desk attendant was able to get us a different room a couple doors away, so we didn't have to cart our things all over the property. He asked me to check the room before accepting. It was amazing how devoid of smell that room was upon opening the door. As someone who has worked in housekeeping, the amount of chemical used in the first room was shocking. It was clearly not a "clean" smell, it was being used as a masking agent to cover something that was not clean. I am not sure where the source of the odor was coming from in the room, but it should have not been listed as available for booking until a thorough deep cleaning.
Kimberley Sat, 11 January 2025
Had a very nice stay.
Liked: Clean
Disliked: Nice location
Fulps Mon, 30 December 2024
Very nice and great breakfast!!
Liked: I had to have surgery and location was perfect. Nice staff and I always enjoy the lemon ice water and the cookies!!
Disliked: King bed!!
Larry Fri, 27 December 2024
We have stayed at this...
Liked: The food was as expected.
Disliked: It would be nice to heat the pool.
Tim Tue, 10 December 2024
Clean room. Staff very friendly...
Liked: The comfort of the bed and the cleanliness of the room.
Disliked: We were given a room at the very end of the hotel on the 2nd floor and the noise from the generator was so loud at times it woke us up several times during the night. We did not sleep well. The bottom of the bathroom door appears to have been damaged by water and showed a lot of damage. The room needs some serious upgrades.
Frank Sun, 10 November 2024
Very good