Comfort Suites Southpark Guest Reviews
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2.5 miles from Colonial Heights centre |
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Chasity Thu, 6 March 2025
It was ok
Liked: The bed was very comfortable
Disliked: The halls and elevator was dirty, on the 2nd day our room keys stopped working. We asked to be close and we were on different floors on opposite sides of the building
Brian Wed, 5 March 2025
We didn't stay because we...
Liked: I liked the location, which is why we booked it.
Disliked: Everything else. For some reason the hotel ran my credit card before we arrived, which they wer supposed to due when we arrived. They said it was declined, but it showed up on my account as pending. The person working the desk was untrained and very unprofessional (she kept blaming Booking.com). Eventually, we were denied a room because I wouldn't run my credit card. After we left, they ran my credit card, again. All charges were reversed, but it was an hour or hell. We stayed somewhere else and it wasn't through Booking.com.
Quanita Mon, 3 March 2025
Superb
Michael Mon, 3 March 2025
Bad
Liked: I found a roach In my room when I arrived. I told the front desk & they told me I would be compensated but when I checked out the manager disregarded my complaint about the roach
Omayra Fri, 28 February 2025
Passable
Liked: Location
Disliked: Elevation no working good
Gopalakrishnan Thu, 27 February 2025
Passable
Disliked: Place was smelly
Nancy Wed, 26 February 2025
Awesome location
Liked: Great location & price was reasonable.
Disliked: My room was on the 2nd floor. Floor in the hallway didn't seem like it was vacuum.
Arnetta Mon, 24 February 2025
overall not a bad experience...
Liked: the staff were friendly after a hardship with a booking issue they did resolve my issue
Disliked: a roach was found in my room
Moore Mon, 24 February 2025
Superb
Liked: Saturday's breakfast was disappointing, but Sunday breakfast was good
Disliked: The key cards didn't work very well
Diego Sun, 23 February 2025
Pleasant
Liked: Staffing were friendly and helpful
Disliked: Everything looks clean