Overpriced and not as clean...

Liked: I liked that the room was clean
Disliked: Check in took entirely too long, the 1st room i checked into the TV didn't work, they didn't put the water in my room I requested and I asked for a quiet room and they put me on the same floor as a hockey team. I called to let them know and they would take the phone off the hook but not speak, so i called from my cell phone and they answered, i said i dont think the room phone is working and they said they can't answer the phone when the front is busy so they just take it off the hook but dont say hold or wait. They came and fixed the tv and when that wasn't working, they moved me to the room next door. The staff gave me a small bag of chocolate and a tiny jam for the inconvenience. The 2nd room was cool, and in the evening got cold.... the thermostat did not work, and the radiator was turned off. So I had to figure that out. The tub plug not only was ornamental, but the drain was dirty and full of blue mold. Then my late check out cost $60 which i approved, and while I was out at 2pm I feel they added another day rate to my price as I was not able to tell anyone that I checked out as there was no staff at the front desk (they never seemed to be there to be honest). I won't be staying again.

Good

Fabulous. Well come again. Thank...

Liked: Pool, slide, staff, gym
Disliked: Hot breakfast ran out with still over hour left of service

Very good

Disliked: Booked online and there was no notice of an extra fee for pets. So it was a bit of a surprise to have an extra pet deposit.

Worth it.

Liked: The room was spacious and clean. the water pressure in the shower was good, and the sheets and bedding were soft and comfortable. It was easy to adjust the room temerearure. Overall, a good stay.
Disliked: The breakfast selection was minimal but tasty.

Exceptional

Superb

Good

Exceptional