Comfort Suites Rochester Henrietta University Area Guest Reviews
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5.8 miles from Rochester centre |
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Tarver Tue, 12 November 2024
Bad
Liked: The first night was so horrible loud people in the hallway getting drunk could get no.sleep.could not call front desk the phone didn't work
Herbert Mon, 11 November 2024
It was very uncomfortable no...
Liked: Location
Disliked: Bed was uncomfortable Lack of toiletries in bathroom Breakfast was lacking bacon , coffee creamer and coffee wasn’t available at night.
Amanda Sun, 10 November 2024
Exceptional
Xiaorui Tue, 5 November 2024
Just like the hotel name...
Liked: Location,
Disliked: None
Erica Mon, 4 November 2024
Disappointing
Disliked: didn't get breakfast person called in
Carrie Mon, 28 October 2024
Disgusting
Liked: That it was a convenient location from where I had to be for a Cheer competition!
Disliked: The entire place no matter what floor you were on smelt like WEED. The employees were never at the desk. There was a huge group of a girls hockey league that was also staying there and they were playing in the hallways way past midnight. The noise was ridiculous! They also left food and trash all over the place. For what you charged me I should be fully refunded!
John Tue, 22 October 2024
Comfortable, affordable, with a friendly...
Disliked: Cleaning/deodorizing smell was strong throughout. Air in room was very dry. No way to completely block outside light from entering window (no light blocking drape).
Scott Mon, 21 October 2024
Bad
Liked: There was none
Disliked: No shampoo only two towels TV didn’t work and it smell like marijuana in the lobby
Jane Mon, 21 October 2024
Don’t stay. Go elsewhere.
Disliked: Entry way and hallways were filthy. Windows were disgusting. Front staff barely spoke with us at check in. And gave us key with wrong room number. Air freshener used in bedroom was overwhelming.
Jane Sun, 20 October 2024
Appalling going to request refund...
Disliked: Room was not cleaned.. we had to make our own bed…. Garbage everywhere….no towels. Called to reception did not help. Absolutely terrible experience. Dirty bathroom