Exceptional

Good value

Place was nice. Staff was...

Liked: The property was clean and rooms were nice.
Disliked: Staff not present at check in. It took a while to get someone to check us in. Staff informed us that the swimming pool was open. However sign on pool door said it was closed. Staff had to contact her supervisor about the pool. Apparently the pool had chemicals added that day, day before Thanksgiving. We drove 250 miles with kids who really were excited to spend time in the pool before going to grandmas house the next day for Thanksgiving. By the time the staff was able to give us verification that the pool was indeed closed, it was too late to find another hotel and have the kids use the pool before the 10:00 pool closing time. A few other people we talked to were also upset about the pool being closed. One family did leave and another one was in the same situation as us and felt they had to stay. Staff informed everyone that no refunds could be made until the supervisor was present which was the next morning.

Elevator issues, breakfast was blah.....

Liked: Location was great.

Great and comfortable

Liked: Everything was good
Disliked: N/A

Superb

Liked: Very clean and great staff.

Exceptional

I was given a room...

Liked: Cleanliness and breakfast. There’s also a bike/walking trail behind the hotel that was great and very scenic along the Mississippi River.
Disliked: Construction by location, gym, check-in

Nice

Liked: Location was great