Comfort Suites Omaha

Disappointing

Liked: Convenient to downtown
Disliked: The room had cockroaches in it.

was presently surprised with the...

Liked: breakfast was good and had verity of foods eggs and sausages were fresh and hot

Exceptional

Didn’t even get to stay...

Liked: Dislike was denied access to my room when I arrived on time for my reservation which was already paid for. Due to having extra visitors with me that were only going to swim. The front desk lady stated everyone has to be on the reservation, but doesn’t state no where in the policy. When I ask for that information she stated it doesn’t stated that, I am just telling you that.

Great place to stay just...

Liked: Everything was great staff was amazing well morning shift for sure!! Probably mostly the owners they took pride in their hotel!!
Disliked: The blonde staff member who was to lazy to get pool stalked with pool towels rather been on her phone. Was very rude to my children who are autistic. Didn't understand why they couldn't run their rc cars around when they weren't hurting any body nor any one around. When asked for towels bc we were guest of 6 people we only had 4 we need all the other ones well they picked them up with laundry. Don't tell me they didn't when we personally handed it to the housekeeper. So we got enough towels bc the blonde lady didn't want to get off her ass and do anything. Her attitude sucked all around. But the other staff was amazing and helpful

Superb

Liked: Need to spray for bugs

Exceptional

Liked: The atmosphere, the cleanliness, staff, price

Cockroach and friends

Liked: Upon arrival I was in the room for maybe two hours when I happen to notice a cockroach climbing on the nightstand, and then it’s Friend on the wall. I notified the staff. The receptionist refused to refund me, and proceeded to ignore and just transfer me rooms. The second room was not well maintained. Found a used Chapstick. And soaking wet trash bin. And when it came time to check out, I asked the Lady about the cockroaches. They proceeded to ignore me on the manner.

Superb

Liked: The room was clean and comfortable
Disliked: The breakfast could use more variety and more fruit options