Comfort Suites Normal University area Guest Reviews
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Write a review
Kathleen Tue, 17 December 2024
Just ok. Needs updating.
Liked: Breakfast limited. Needed fresh fruit. The bed was comfortable, but the place needs updating. There was a big gap all around the door. Lights that were out. Looked like possible water damage on bathroom ceiling.
Disliked: In the evening, we wanted to sit at the tables and play cards/ games. The staff wouldn't allow it. When you are meeting up with family and friends, you should be allowed to gather. The pool area was terrible. The room was not as clean as it should have been.
Cheryl Thu, 12 December 2024
Superb
Kymberly Thu, 5 December 2024
I really do like this...
Liked: the breakfast service area was really nice and the person working in that area was very helpful and courteous.
Disliked: Customer service and room cleanliness. I have stayed at this Inn multiple times, however on this visit my room was not clean and there were dirt marks all over the walls and doors as well as hair in the bathroom. I even found socks inside the lamp (apparently from last guest) who may have put them there to dry (disgusting). (I took photos of everything). Then when I spoke with front desk person (Lena) she was very rude and dismissive. The housekeeper was very respectful and apologetic which I never got from Lena and even offered to stay late so to clean the room. I have to say that I was scheduled to be there for 14 days and left after four. :(
Marion Thu, 21 November 2024
Exceptional
Sharon Sun, 10 November 2024
It needs renovation.
Liked: Low cost and nice staff.
Disliked: It’s old. Needs renovating. Sorry.
Tina Mon, 28 October 2024
Disappointing
Liked: Not much . Needs updating. Old looking rusty dirty
Disliked: Everything. It’s old . Rust and dirty stuff falling off hole in ceiling. Food was made so bad
Judith Sun, 13 October 2024
Great location
Liked: Location
Disliked: Nothing
Neil-sandy Wed, 9 October 2024
Great value for the price.
Liked: Nice hot breakfast. Good choices
Disliked: Nothing
Tessie Sun, 6 October 2024
Exceptional
Kasey Sat, 5 October 2024
Passable