Everyone was friendly and the...

Liked: Location and clean
Disliked: Not enough parking

DO NOT STAY HERE

Liked: Nothing.
Disliked: My 3 year old son was severely hurt immediately upon entering the hotel . A metal rod (sharp) was sticking out of a chair. He sat in the chair and when he got up it sliced his leg open from thigh to ankle. All the way down. The hotel had NO FIRST AID KIT on site to deal with an emergency. I asked for an incident report for TWO days and still to this day have not received one. The lady at the front desk was the only person working and was trying to run the entire hotel by her self. While she was sweet the hotel was severely understaffed and not properly equipped with emergency supplies to handle situations that may arise ! we have yet to see one penny back that was promised to us from the front desk for the “mishap”. When we are checking out the girl in front of us showed the man a picture of not one but two BED BUGS she had just found in her room. He gave her 15% off her stay …..

Very good

Liked: This was a nice hotel. The staff was very friendly and our room definitely seemed clean.
Disliked: Our toilet clogged and I went to ask the front desk if they had a plunger. I did honestly hope I could just get a plunger and take care of it myself. The woman working at that time was very friendly, she told me she did not have a plunger and wasn't sure if she could provide one. She explained how someone else had needed one and was supposed to return it to a chute closet so I could check there and hopefully it was there but if not, basically she couldn't help. I did thankfully find the plunger in said closet.The hotel keys deactivate if placed anywhere near electronics. Key fob, phones, tablets, etc. This was an issue as we kept not realizing we were sticking the key cards in a pocket with car keys or picking the card up along with our phones. The woman was never rude or hateful about reactivating the cards but it was definitely frustrating and embarrassing to have to keep getting that fixed.The shower wall was clearly water damaged and there's next to no water pressure. Other than this the bathroom looked clean and is larger than most bathrooms in hotels. My son wanted to sleep on the pull out sofa so when I set that up it did not necessarily seem like it had been changed out and there were no pillows or bedding provided for it. It was late so we made do with blankets the kids brought along for the car ride and pillows off one of the beds as it was late. Other than these things the room did seem to be clean and the beds are comfy.I read reviews that the breakfast was lacking so I brought items for us as we would be checking out early morning anyways. My husband and daughter did go down just to see what was being offered and said it was bacon, folded eggs, and waffles. They both made a waffle to which neither were eaten. My daughter said it tasted like a waffle cone that got wet then dried back out. They both said the waffles were nasty and when my son tried one he said yea no that's gross. I'm guessing it was old batter being reused.

Good

Great place to stay

Liked: Great
Disliked: All was great

The room was clean, luxurious...

Liked: I liked that it was clean and the staff was professional and Ms Amy was wonderful! She went out of her way to help me and I really appreciate it❤️❤️❤️
Disliked: Nothing

Beautiful weekend

Liked: Clearly communication
Disliked: I’m really wanting to get another day of to be ago stay a little more

Superb

Liked: Bed comfortable with good pillows.
Disliked: TV difficult to use. Channels on guide didn't coincide with the numbers on the remote.

Exceptional

Liked: Great
Disliked: Key cards did not work