Booking.com sucks. Comfort suites is...

Liked: The staff was always polite and helpful. I would definitely book again there, but not through booking.com.
Disliked: Booking.com is a horrible third party. My hotel had no knowledge of my reservation. Thankfully, the assistant manager and Mrs Wanda were very proactive in helping to get things straightened out.

Exceptional

Liked: The front desk staff was amazing and made everyone staying for the Taylor swift concert feel right at home and welcome! Room and beds were comfy. Plenty of space. Only a 10 minute ride to downtown Nola. Had the whole lobby decorated for swifties!

We will probably stay here...

Liked: Clean
Disliked: Staff

Superb

Great will stay again

Liked: Everything from beginning stay to end of stay. Shanna who work the breakfast area was very friendly and nice. She went above and beyond to ensure that we was taken care of. The rooms were very nice and clean.
Disliked: The parking is a little tight to park your vehicle.

Exceptional

Poor

Visit New Orleans - Rest...

Liked: The Staff was great. In particular, Ms. DaWanda. Too bad you can't bottle her personality/professionalism and share it with others. If I had a hotel, I would want her to be my first employee. She made the difference in our stay. She was there to meet us after our pleasant chat prior to check-in. She even recommended restaurants which we tried and were pleasantly satisfied. Most of all she was there when we needed her most with regards to our reservation and a mix-up of lodging nights on our part. Thank You Ms. DaWanda. :) The Wi-Fi was complimentary, and cleaning staff were always friendly and ready to assist when asked. The breakfast was a basic continental style: cereal eggs, bagels, toast, juice and mini waffles that you make yourself. The location was near the interstate which made it convenient to every we went, and a Walmart was nearby.
Disliked: Visiting NOLA is not a time to stay inside. However, a decent place to bathe and a clean bed is all one really needs when it's time to rest. With that said: Clearly, it's an older building and the rooms are in need renovating. In particular, our non-smoking room on the main floor just off the dining room, smelled of smoke and mildew. It also had a curved shower rod that only allowed the shower curtain to cover the middle of the rod leaving both sides exposed; along with the tub and face bowl drains that were super slow draining making showering more like taking a bath. The supplied ironing board was about 3 1/2 feet tall. (Better than not having one at all like my family on the 2nd floor.) Most disturbing was the smell of bug spray as you entered the building and throughout the lobby that indicated a problem (which my family experienced on the second floor). Finally, the trash can at the entrance seemed to overflow often.

Superb