Comfort Suites Mattoon Guest Reviews
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3.1 miles from Mattoon centre |
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Lizbeth Thu, 27 February 2025
Disappointed manager has not reached...
Liked: Had a bad experience in the pool with disrespectful teenage guest . Reached out to the manager and emailed her and she never replied it’s been 2 days already. Spoke to front desk workers and not even an apology.
Jeremiah Mon, 24 February 2025
Exceptional
Paula Wed, 19 February 2025
Exceptional
Katie Mon, 3 February 2025
Nice place to stay and...
Liked: When checking in everything was very smoothly. Everything was easy to get around. Breakfast was very good as well. Everything surrounding the hotel was very easy to get to.
Disliked: The rooms were definitely small for a 2 queen bed room. Our coffee maker didn't work in the room.
Daniel Mon, 27 January 2025
Disappointing
Disliked: Was anticipating using hot tub, hot tub has been out of order since the last time I stayed here some time ago.If you don't plan on fixing it, don't advertise that you offer it.
Roger Thu, 23 January 2025
Very good
Cheryl Mon, 13 January 2025
Exceptional
E Mon, 16 December 2024
Will choose a different place...
Liked: Breakfast was ok. Parking was easy.
Disliked: No shower gel. Temperature of room was impossible to control. Elevator was out of service.
Deborah Sat, 14 December 2024
Superb
Liked: Bed and pillows are very comfortable! Like the couch sitting area in suite.
Disliked: Elevator still not working since my stay in May or June. I was on the second floor this time for a week’s stay and had quite a few bags. Shout out and thank you to the front desk worker (I think Devon) that night who helped me carry items upstairs. It was pouring rain and I was struggling. She was sweet and helpful!
Denise Fri, 13 December 2024
Please give people a heads...
Liked: Rooms were big
Disliked: The elevator was broken!! This should be listed beside the booking in red letters letting people know BEFORE BOOKING!!! We were staying for two nights with luggage!! Carrying luggage and bags up flights of stairs is ridiculous! I should have known before I went. I would have never booked this property!!