Comfort Suites Mason near Kings Island Guest Reviews
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3.1 miles from Mason centre |
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Debrae Sat, 5 April 2025
my stay was horrible
Liked: staff did not speak. checked me into a very dirty room only to move me into another room that was also dirty
Disliked: everything was dirty. bed, room, sheets, restroom, towels covers, literally nothing was clean and that made me very uncomfortable
Veronica Thu, 3 April 2025
Exceptional
Miranda Mon, 17 March 2025
Passable
Neil Mon, 17 March 2025
Bad
Liked: We arrived to find a sub standard room. Shown another room just as bad. I will not list or share photos on basis hotel front office accepted how bad it was. We was part of a soccer tournament group. For the most part others in group said their rooms were okay / average but nothing like ours, but they were on different levels of hotel. Front desk rep was very helpful and issued full refund, that was the only positive. We were lucky to secure room across street for 20 bucks more in total for 2 nights at residence inn Marriott. This was like comparing a 4 star to 1 star hotel !
Denise Tue, 25 February 2025
Very good
Elizabeth Sun, 16 February 2025
Exceptional
Liked: Breakfast was ok. Good value with the room we got.
Robert Fri, 14 February 2025
Passable
Liked: Proximity to where I was going
Disliked: Breakfast clilised at 9:00. That is too early
Dielson Wed, 12 February 2025
Review-wont go back there?
Liked: The room was decent and fair in clean aspects. The bed was nice and comfortable. The sofa in the room seems nice and the table with the working station seems good too. The minimal encounter with staff, they were nice.
Disliked: The hotel was so dirty, the staff make little effort to keep it clean because the facilities and amenities looks dirty, with dust and pieces of things in the floor. The breakfast very poorly managed, the eggs seems they just take from a bag and just warm it up, it was cubes of eggs. If you will offer the breakfast, make it nice. As fruits options they only have apples, not even a banana. Overall dirty, and need more attention from the brand that they are working under. Thats sounds like poor management.
Paula Sun, 2 February 2025
Bad
Liked: The swimming pool was like swimming with ice cubes. The kids froze.
Mariah Sun, 19 January 2025
Good