It very comfortable stay

Liked: Just very clean place ‘staff was very respectful

Superb

Superb

Superb

Superb

Liked: The breakfast was good. The pool was a little cloudy,, but otherwise everything was comfortable.
Disliked: The pool was cloudy and our toilet didn't flush well.

I did like the hotel...

Liked: Very convenient to everything I wanted to do in Madison. I liked the uniqueness of the room
Disliked: There were hockey teams that were in the hotel the first night that were extremely loud and unruly. They pounded on my door several times, stole my DND sign, screamed constantly, amongst other things. Quite time in the hotel is 10pm, while their voices were quiet they still ran up and down and slammed doors until midnight. Every time a door slammed my bed shookSecond night was so much better as the teams left.My refrigerator wasn’t working so I called the front desk. Desk clerk said “ well I could come up and look at it but I don’t know how they work”. I said it doesn’t even seem plugged in and I was asked to pull it out of the cabinet to double check. Seems that someone else must have thought of that before me too as the bottom piece of the cabinet was broken off. I spent $30 on a pizza from next door and couldn’t refrigerator the 2/3rd that was left so wasted near $30 on the pizza. No real worry or suggestion was made or anything else to help. Also clerk never came to assist at the door

Get your system fixed we...

Liked: Charge you a $50 deposit which is national on your receipt you never get back twice this happened
Disliked: You never get your deposit back, even on a clear checkout they blame it on your financial institution we come there as patrons we've had our bank accounts for years fix your system it cannot imagine how much you guys gain by keeping everyone's $50 deposit cuz it's not worth arguing

Better places for peace and...

Liked: Most staff was friendly
Disliked: The consistent screaming, crying, slamming, knocking until 2am. Quiet time is from 10pm until 9am. I wake up out of a dead sleep shaking and heart racing. My daughter called authorities and nothing resolved. Hotel staff did nothing. My bank refuses anymore accommodations with this facility. I have many friends that travel and will absolutely not recommend this hotel

Will tolerate until my daughter...

Liked: For the most part it was convenient. The staff was pleasant and rooms clean. However my neighbors were EXTREMELY noisy and disrespectful. Majority of housekeeping did not speak English so it was difficult to communicate
Disliked: Why would they place noisy neighbors next to me and when I did address it, I was asked if I would change rooms. I have been here a month so far and disabled but I needed to change rooms? Neighbors screaming till 2 am .