Comfort Suites Katy Guest Reviews
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1.2 miles from Katy centre |
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Eli Tue, 15 April 2025
The front counter staff was...
Liked: The breakfast was great.
Disliked: The fitness center could’ve been just a little better equipped.
Jhayrold Mon, 14 April 2025
Exceptional
Garcia Sat, 12 April 2025
The stay was good I...
Liked: Great location
Disliked: One elevator working
Baris Sat, 12 April 2025
Passable
Linda Wed, 9 April 2025
Very good
Tanner Wed, 9 April 2025
Superb
David Tue, 8 April 2025
Very good
Liked: On day 1, we opted to leave the Do Not Disturb sign on the door. On day 2, as we were leaving, we removed the sign to receive turndown service and did not receive it. We went down to ask for some more towels and were questioned as to why we needed them and was told the were switched out every morning when they were not. Aside from this, great stay.
Leilani Tue, 8 April 2025
Good
Arnold Sat, 5 April 2025
Very good
Asherah Fri, 4 April 2025
Wet, wet, wet. Humidity galore.
Liked: Right next door to Walmart. The staff is also very lovely.
Disliked: The 3rd floor was a humidity nightmare. The rooms actually feel wet, as if they have been rained in. We were originally in 302, but found black mold in the AC. Switched to room 308. It is SUPER HUMID. Do not underestimate this. The floors feel damp, the bedding feels damp, the air is damp; seriously, the humidity is unreal. Almost to the point where you can’t breathe. Rooms could definitely benefit from having a dehumidifier in them. The entire 3rd floor and rooms on it all smell like mildew. It will hit you right in the face the second you get off the elevator; a strong scent of mildew. Someone said they believe this hotel got MASSIVE water damage when the hurricane hit and the place was never properly dried, so now it’s just wetness and mildew. I got sick in room 308 because it was either hot and wet or cold and wet. Going back and forth between hot and cold frequently with that humidity level made me sick with a cold. Could barely sleep soundly the entire time we were there due to how uncomfortably WET everything was. We stayed a whole week, but these conditions never changed. The only reason we stayed was because it would have been too much of a hassle to try and get a refund. My oldest son stated being in there felt like how you would feel after you’ve jumped in the pool with your clothes on, and he was right. The dampness and mildew issue is enough to ensure I will never be back. On the plus side, the staff is amazing!