Our room was very clean; bed was comfortable; the price was great; staff was very friendly, especially the lady at the breakfast bar who was very sweet. We enjoyed our stay.

Liked: Excellent hotel - will definitely stay there again.
Disliked: No negative comments.

The room was great, but some of the service was less than pleasant. Overall, we enjoyed staying at this hotel.

Perfect for what I paid

Liked: Very clean, nice room
Disliked: Fridge wasn’t very cold

Superb

Passable

Liked: It wasn't to far from. GIANT CTR and Hershey
Disliked: The was a lot of us for breakfast and hotel staff was not prepared. There wasn't enough breakfast.

Superb

Overall good stay would go...

Liked: Clean and accommodating
Disliked: Construction around the area made the in and out difficult. Could use some minor repairs

Very good

Liked: breakfast, location
Disliked: there are no shelves in the closet and coat hangers at the entrance to the room

would def come again and...

Liked: beds and temp in room very comfortable, room was larger than expected very clean and roomy
Disliked: should have known not to book on booking.com, price was more for one room than the other, lesson learned

Great let down abit by...

Liked: What I liked- Staff excluding some of the cleaning staff where exceptional not a single bad thing could be said- Room was perfectly clean and yes the cleaning staff where good here in terms of cleaning- Room Quality and Amenities for the money no complaints- continental is above the norm- Really nice location for Hersheypark
Disliked: In all other hotels I have been in, including the very worst rated, there has been away of telling cleaning staff that your in the room, and you do not want to be disturbed. This is not an option here and the staff are not English speakers... I could here them laugh and at times mildly mocking me using their language... I speak Spanish fairly well, and understood what they where saying... it's a very commonly taught language next to french in the UK and a lot of Europe they are behaving recklessly and I respect they are brilliant with their job kept everything clean they are letting themselves down with bad behavior. The hotel is otherwise stellar, and this is a common trend people having issues with not just the staff, but no option to not be disturbed with room service, there is a reason every other hotel does this...with that said, everything else was very good and it would be wrong to give a negative review solely on that basis. Seriously, great rooms, great breakfast, great location, great price, otherwise brilliant staff and again.. The cleaners are good at their job just that they need to be more professional and their behaviour needs to improve and there needs to be a do not disturb paper banner people can hang on their doors like literally everywhere else as it's not fair on people or the cleaners to try to communicate this with the language barrier.

Do not stay here if...

Liked: That breakfast was provided
Disliked: I always safety check our rooms having young kids and hearing horror stories. On the fourth floor, our window was OPEN and there was NO SCREEN ON THE WINDOW. Wtf. We immediately called maintenance who promptly came to fix it. There was a Wendy’s soda in the fridge that wasn’t ours. The room was subpar but the size was great. They called us 3x at 5 in the morning for a wake up call that we didn’t schedule…unplugged the phone after that. Just don’t stay here.